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1. Insurance Requirements: Detailed insurance obligations - include when specific insurance coverage is required beyond statutory minimums

2. Intellectual Property Rights: IP ownership and protection - include when employees will be involved in creative or technical work

3. Non-Competition: Restrictions on competitive activities - include when dealing with sensitive industry sectors

4. Data Protection: Specific data handling requirements - include when personal or sensitive data processing is involved

5. Training and Development: Employee training obligations - include when specific skill development is required

6. Performance Metrics: Specific KPIs and measurement criteria - include when performance-based billing is applicable

7. Transition Services: Process for transitioning services - include when complex operational handover is needed

1. Schedule 1 - Service Description: Detailed description of outsourcing services and service levels

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

3. Schedule 3 - Employee Categories and Qualifications: List of employee positions and required qualifications

4. Schedule 4 - Compliance Checklist: List of applicable laws and compliance requirements

5. Schedule 5 - Required Reports: Format and frequency of required performance and compliance reports

6. Appendix A - Standard Operating Procedures: Detailed procedures for day-to-day operations and management

7. Appendix B - Contact Details: Key contact persons and escalation matrix for both parties