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1. Sender's Details: Full name, address, and contact information of the complainant
2. Recipient's Details: Company name, address, and department (typically HR or Management)
3. Subject Line: Clear indication that this is a formal complaint about a driver, including reference numbers if available
4. Incident Details: Specific date, time, location, and description of the incident involving the driver
5. Driver Information: Any identifying information about the driver, including name if known, vehicle number, or company ID
6. Impact Statement: Description of how the incident affected you or others, including any damages or injuries
7. Previous Communications: Reference to any prior attempts to resolve the issue
8. Requested Action: Clear statement of what resolution or action you are seeking from the company
9. Closing Statement: Professional closing including timeline for expected response and your intention to escalate if necessary
1. Witness Information: Include when there were witnesses to the incident who can verify your account
2. Police Report Reference: Include when the incident was reported to police or traffic authorities
3. Medical Report Reference: Include when the incident resulted in injuries requiring medical attention
4. Financial Impact: Include when there are specific monetary damages you are seeking to recover
5. Legal References: Include when citing specific Saudi traffic laws or regulations that were violated
1. Photographic Evidence: Photos of any damage, the incident scene, or the driver's behavior
2. Incident Report Forms: Copies of any official reports filed with authorities
3. Medical Documentation: Copies of medical reports if injuries were sustained
4. Communication Records: Copies of any previous correspondence with the company about the incident
5. Expense Documentation: Receipts or invoices related to damages or injuries from the incident
Transportation
Logistics
Delivery Services
Construction
Manufacturing
Retail
Healthcare
Hospitality
Corporate Services
Oil and Gas
Mining
Educational Institutions
Facility Management
Food and Beverage
E-commerce
Human Resources
Legal
Risk Management
Fleet Operations
Customer Service
Health and Safety
Quality Assurance
Administrative Services
Corporate Security
Insurance Claims
Compliance
Operations Management
Human Resources Manager
Legal Counsel
Risk Management Officer
Fleet Manager
Operations Manager
Safety Compliance Officer
Customer Service Manager
Logistics Coordinator
Transportation Supervisor
Quality Assurance Manager
Corporate Security Officer
Insurance Claims Manager
Administrative Manager
Facility Manager
Company Secretary
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