The Digital Agency Contract serves as a fundamental legal framework for businesses engaging digital service providers in Singapore. This agreement is essential when commissioning websites, digital marketing campaigns, social media management, or other digital services. It provides comprehensive coverage of service scope, deliverables, intellectual property rights, data protection, and compliance with Singapore's regulatory environment, including the Electronic Transactions Act and Personal Data Protection Act. The contract ensures clear accountability, protects both parties' interests, and establishes measurable performance criteria.
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1. 1. Parties: Details of the digital agency and the client
2. 2. Background: Context of the agreement and relationship between parties
3. 3. Definitions: Key terms used throughout the agreement including digital services, deliverables, and technical terminology
4. 4. Services: Detailed scope of digital services to be provided, including digital marketing, website development, content creation, etc.
5. 5. Payment Terms: Fees, payment schedule, invoicing procedures, and any performance-based compensation
6. 6. Intellectual Property Rights: Ownership and usage rights of created content, source code, designs, and marketing materials
7. 7. Confidentiality: Protection of confidential information, trade secrets, and client data
8. 8. Data Protection and Privacy: Compliance with PDPA and data protection requirements
9. 9. Term and Termination: Duration of agreement, renewal terms, and termination provisions
10. 10. General Provisions: Standard boilerplate clauses including governing law, dispute resolution, and notices
1. Performance Metrics: Specific KPIs, metrics, and performance measurement criteria for digital campaigns and projects
2. Data Processing Agreement: Detailed terms for handling personal data, including cross-border transfers and GDPR compliance if applicable
3. Service Level Agreement: Response times, availability, and support services for digital platforms and campaigns
4. Change Management: Procedures for handling changes to scope, deliverables, or technical requirements
5. Compliance with Platform Policies: Adherence to specific social media, advertising platform, or marketplace requirements
1. Schedule 1: Scope of Services: Detailed breakdown of digital services, deliverables, and technical specifications
2. Schedule 2: Fee Schedule: Comprehensive pricing structure, payment milestones, and additional costs
3. Schedule 3: Service Level Agreement: Detailed performance metrics, response times, and service standards
4. Appendix A: Project Timeline: Project phases, milestones, and delivery schedules
5. Appendix B: Technical Requirements: Platform specifications, technical standards, and compatibility requirements
6. Appendix C: Compliance Checklist: List of relevant regulations and compliance requirements under Singapore law
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