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1. Parties: Identification of the service provider (cleaning company) and the client, including full legal names and addresses
2. Background: Brief context of the agreement and the parties' intentions
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: General description of cleaning services to be provided
5. Service Provider Obligations: Detailed responsibilities of the cleaning company including staffing, equipment, and supplies
6. Client Obligations: Client responsibilities including access, facilities, and utilities provision
7. Service Standards: Required quality standards and performance metrics
8. Pricing and Payment Terms: Service fees, payment schedule, and invoice procedures
9. Term and Termination: Contract duration, renewal terms, and termination provisions
10. Insurance and Liability: Required insurance coverage and liability allocation between parties
11. Health and Safety: Safety protocols and compliance requirements
12. Confidentiality: Protection of confidential information and data privacy
13. General Provisions: Standard legal clauses including notices, amendments, and governing law
1. Environmental Standards: Specific environmental requirements and green cleaning protocols, used when client requires eco-friendly cleaning practices
2. Security Requirements: Additional security measures and clearances, used for high-security facilities
3. Emergency Services: Provisions for emergency or special cleaning services, used when 24/7 availability might be required
4. Multi-Location Services: Specific provisions for multiple service locations, used when services cover multiple premises
5. Specialized Cleaning Requirements: Special provisions for specific areas or equipment, used in facilities with specialized cleaning needs
6. Performance Bonds: Requirements for performance bonds or other financial guarantees, used in high-value contracts
7. Subcontracting: Terms governing use of subcontractors, used when subcontracting is permitted
1. Schedule A - Cleaning Specifications: Detailed cleaning requirements for each area, including frequency and specific tasks
2. Schedule B - Service Locations: List and details of all locations where services are to be provided
3. Schedule C - Equipment and Materials: List of approved cleaning equipment and materials to be used
4. Schedule D - Price Schedule: Detailed breakdown of costs for different services and locations
5. Schedule E - Performance Metrics: Specific KPIs and measurement criteria for service quality
6. Schedule F - Staff Requirements: Required qualifications, training, and background check requirements for cleaning staff
7. Appendix 1 - Incident Report Form: Standard form for reporting accidents or incidents
8. Appendix 2 - Quality Inspection Checklist: Checklist for regular quality inspections
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