The Incident Response Form is a critical document used by organizations operating in South Africa to document and manage security incidents, breaches, and cyber events. This form is designed to comply with South African legislative requirements, particularly the Protection of Personal Information Act (POPIA) and the Cybercrimes Act, which mandate specific incident reporting and handling procedures. The document enables organizations to capture essential information about security incidents, including discovery details, impact assessment, response actions, and regulatory notifications. It serves as both an operational tool for incident management and a compliance document for regulatory reporting, helping organizations demonstrate due diligence in their incident response processes. The form is particularly crucial given South Africa's evolving cybersecurity landscape and increasing regulatory focus on data protection and incident reporting.
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1. Incident Reference Details: Unique incident ID, date/time of report, and person completing the form
2. Incident Discovery Information: When and how the incident was discovered, who discovered it, initial alert sources
3. Incident Classification: Type of incident (e.g., data breach, system outage, cyber attack), severity level, and initial risk assessment
4. Incident Description: Detailed description of the incident, including systems affected, initial known impact, and timeline of events
5. Impact Assessment: Analysis of affected assets, systems, or data, number of affected individuals, and business impact
6. Immediate Actions Taken: Description of initial response actions, containment measures, and emergency steps implemented
7. Notifications Made: List of internal and external stakeholders notified, including regulatory bodies, law enforcement, or affected parties
8. Current Status: Present state of the incident, whether contained, ongoing, or resolved
1. Data Privacy Impact: Specific section for incidents involving personal information as required by POPIA, including categories of compromised data
2. Financial Impact Assessment: For incidents involving financial losses or affecting financial systems
3. Third Party Involvement: Details of any third-party vendors or service providers involved in the incident or response
4. Evidence Collection: Documentation of digital forensics and evidence gathering activities, used when legal action may be required
5. Business Continuity Actions: For severe incidents requiring activation of business continuity or disaster recovery plans
6. Media Communications: For high-profile incidents requiring public communications or media statements
1. Incident Timeline: Detailed chronological log of all events and actions related to the incident
2. Asset Inventory: List of affected systems, applications, or data assets
3. Contact List: Emergency contacts and stakeholders involved in incident response
4. Evidence Log: Inventory of collected evidence and chain of custody documentation
5. Technical Details Report: Detailed technical information about the incident, including logs and system data
6. Regulatory Notification Requirements: Checklist of regulatory requirements and notification obligations under South African law
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