An Acknowledgement of Refund Letter is a crucial document used in the United Arab Emirates business environment to formally confirm the receipt of refunded money and close out a financial transaction. This document is particularly important in situations where there has been a return of goods, cancellation of services, or correction of overpayments, and serves as legal evidence that the refund has been received and accepted. The letter should comply with UAE Federal Law No. 5 of 1985 (Civil Code) and, where applicable, Federal Law No. 18 of 1993 (Commercial Transactions Law). It typically includes specific details about the original transaction, the refund amount, method of refund, and contains language that establishes the refund as a full and final settlement of the matter. This document is essential for maintaining clear financial records and preventing future disputes regarding the refunded amount.
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1. Letter Header: Including date, reference number, and formal letterhead with contact details
2. Recipient Details: Full name and address of the party issuing the refund
3. Subject Line: Clear indication that this is an acknowledgement of refund
4. Original Transaction Reference: Details of the original transaction including date, invoice number, and amount
5. Refund Amount Confirmation: Explicit statement of the refund amount received in both numbers and words
6. Payment Method Details: Specification of how the refund was received (bank transfer, check, cash, etc.)
7. Acknowledgement Statement: Formal statement confirming receipt of the refund and satisfaction of the debt
8. Full and Final Settlement: Statement confirming this concludes the matter with no further claims
9. Signature Block: Space for signature, name, and date of signing
1. Partial Refund Declaration: Required when the refund represents only a portion of the original amount, specifying remaining balance if any
2. Tax Declaration: Required when the refund has VAT implications or tax-related considerations
3. Conditions or Terms: Needed when the refund comes with specific conditions or terms that need to be acknowledged
4. Release of Claims: Additional legal protection language releasing the refunding party from future claims
5. Witness Section: Required when additional verification of the acknowledgment is needed
1. Copy of Original Invoice: Attachment showing details of the original transaction
2. Proof of Refund Payment: Bank transfer receipt, canceled check, or other payment evidence
3. VAT Documentation: If applicable, documentation showing VAT adjustment or tax credit note
4. Calculation Schedule: Required for partial refunds or when the refund amount includes multiple components
Relevant legal definitions
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Retail
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Financial Services
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Real Estate
Healthcare
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Hospitality
Manufacturing
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Construction
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Relevant Teams
Finance
Accounts
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Compliance
Customer Service
Operations
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Sales
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Relevant Roles
Finance Manager
Accounts Receivable Specialist
Accounts Payable Specialist
Financial Controller
Customer Service Manager
Operations Manager
Legal Counsel
Compliance Officer
Treasury Manager
Chief Financial Officer
Administrative Officer
Company Secretary
Retail Manager
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