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1. Data Protection and Privacy: Required when services involve processing personal data or compliance with UAE data protection laws

2. Service Levels: Include when specific performance metrics and standards need to be maintained

3. Personnel and Key Staff: Necessary when specific individuals are crucial to service delivery or when staff will work on-site

4. Insurance: Include when specific insurance coverage requirements are necessary for the services

5. Compliance with Laws: Detailed section required when services are in regulated industries or involve specific regulatory compliance

6. Business Continuity and Disaster Recovery: Important for critical services or when service interruption could cause significant impact

7. Anti-Corruption and Ethics: Required for high-value contracts or when dealing with government entities

8. Change Control: Include when services may need modification during the contract term

9. Transition and Exit: Important for complex services requiring detailed handover procedures

1. Schedule 1 - Service Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels and KPIs: Specific performance metrics, measurement methods, and remedies

3. Schedule 3 - Fees and Payment Schedule: Detailed pricing, payment terms, and any rate cards

4. Schedule 4 - Key Personnel: Details of key staff members and their roles

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Technical Requirements: Technical specifications, systems requirements, and standards

7. Schedule 7 - Security Requirements: Information security and data protection requirements

8. Schedule 8 - Form of Change Order: Template for documenting agreed changes to services

9. Appendix A - Contact Details: Key contact information for both parties

10. Appendix B - Required Documents: List of mandatory documents and certificates required under UAE law