The Business Software License Agreement is a critical legal document used when a software provider grants a business entity the right to use its software products within the United Arab Emirates legal framework. This agreement is essential for protecting intellectual property rights while ensuring compliance with UAE federal laws, including copyright, data protection, and cyber security regulations. It typically covers various aspects such as license scope, usage restrictions, fees, maintenance terms, and compliance requirements. The document is particularly important in the UAE's rapidly evolving digital economy, where software licensing must align with both international best practices and local regulatory requirements. Whether for on-premises software or cloud-based solutions, this agreement serves as the foundational document governing the relationship between software providers and their business customers in the UAE market.
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1. Parties: Identification of the licensor and licensee, including full legal names and registered addresses
2. Background: Context of the agreement and brief description of the software and intended use
3. Definitions: Detailed definitions of key terms used throughout the agreement
4. Grant of License: Scope and nature of the license, including usage rights and restrictions
5. License Fees: Payment terms, fee structure, and payment schedule
6. Intellectual Property Rights: Declaration of ownership and protection of IP rights in the software
7. Confidentiality: Obligations regarding confidential information and trade secrets
8. Warranties and Representations: Warranties regarding software functionality, performance, and compliance with laws
9. Support and Maintenance: Terms for technical support, updates, and maintenance services
10. Data Protection and Security: Compliance with UAE data protection laws and security requirements
11. Limitation of Liability: Limitations and caps on liability for both parties
12. Term and Termination: Duration of agreement and circumstances for termination
13. Post-Termination Obligations: Actions required after agreement termination
14. Governing Law and Jurisdiction: Specification of UAE law governance and dispute resolution procedures
1. Third-Party Software: Used when the licensed software includes third-party components, defining associated rights and restrictions
2. Service Level Agreement: Required for cloud-based or SaaS solutions to define performance metrics and service levels
3. Escrow Arrangements: Optional section for source code escrow provisions, typically for enterprise-critical software
4. Professional Services: Include when implementation, training, or customization services are part of the agreement
5. Disaster Recovery: Required for mission-critical software, defining backup and recovery procedures
6. Export Control: Necessary when software may be accessed across international borders
7. Insurance Requirements: Include for high-value or high-risk implementations
8. Change Control Procedure: Required when software modifications or customizations are anticipated
1. Schedule 1 - Software Description: Detailed technical specifications and functionality of the licensed software
2. Schedule 2 - License Fees and Payment Terms: Detailed breakdown of all fees, payment schedules, and pricing terms
3. Schedule 3 - Support and Maintenance Services: Detailed description of support levels, response times, and maintenance procedures
4. Schedule 4 - Service Level Agreement: Performance metrics, availability requirements, and related penalties/credits
5. Schedule 5 - Security Requirements: Detailed security protocols and compliance requirements
6. Schedule 6 - Accepted Use Policy: Specific terms and restrictions regarding software usage
7. Appendix A - Technical Requirements: Hardware, software, and network requirements for operating the software
8. Appendix B - Data Processing Agreement: Specific terms for handling personal data in compliance with UAE law
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Banking and Financial Services
Healthcare
Government and Public Sector
Education
Retail
Manufacturing
Professional Services
Telecommunications
Real Estate
Construction
Energy and Utilities
Transportation and Logistics
Media and Entertainment
Relevant Teams
Legal
Information Technology
Procurement
Finance
Compliance
Information Security
Risk Management
Vendor Management
Software Development
IT Operations
Digital Transformation
Enterprise Architecture
Relevant Roles
Chief Technology Officer
Chief Information Officer
IT Director
Legal Counsel
Procurement Manager
Software Licensing Manager
Information Security Officer
Compliance Officer
Contract Manager
Chief Financial Officer
IT Operations Manager
Enterprise Architect
Software Development Manager
Risk Manager
Vendor Management Officer
Digital Transformation Director
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