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Client Agreement Contract
"I need a Client Agreement Contract for my Dubai-based IT consultancy company to provide software development services to a multinational client, with service delivery starting January 2025, including data protection provisions and cross-border service delivery clauses compliant with UAE law."
1. Parties: Identifies and provides full details of all parties to the agreement, including registration numbers for companies
2. Background: Sets out the context and purpose of the agreement
3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules
4. Scope of Services: Detailed description of services to be provided by the service provider to the client
5. Term and Commencement: Specifies the duration of the agreement and when it becomes effective
6. Fees and Payment Terms: Details of fees, payment schedule, invoicing, and payment methods
7. Obligations of Service Provider: Lists all duties and responsibilities of the service provider
8. Client Obligations: Specifies all responsibilities and obligations of the client
9. Confidentiality: Provisions protecting confidential information of both parties
10. Intellectual Property Rights: Addresses ownership and usage rights of intellectual property
11. Data Protection: Provisions regarding handling and protection of personal and business data
12. Liability and Indemnification: Defines limits of liability and indemnification obligations
13. Termination: Conditions and procedures for terminating the agreement
14. Force Majeure: Provisions for handling events beyond parties' control
15. Notices: Specifies how formal communications between parties should be made
16. Governing Law and Jurisdiction: Specifies UAE law as governing law and establishes jurisdiction for disputes
1. Service Levels: Include when specific performance metrics need to be maintained
2. Insurance: Include when specific insurance requirements need to be maintained by either party
3. Non-Compete: Include when restrictions on competition need to be imposed
4. Assignment and Subcontracting: Include when transfer of rights or subcontracting needs to be specifically addressed
5. Compliance with Laws: Include when specific regulatory compliance needs to be highlighted
6. Anti-Bribery and Corruption: Include for international clients or when dealing with government entities
7. Change Control: Include when the scope of services may need to be modified during the term
8. Language: Include when the agreement needs to be in both Arabic and English
1. Schedule 1 - Service Description: Detailed breakdown of services to be provided
2. Schedule 2 - Fee Schedule: Detailed pricing structure and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: Details of key staff assigned to provide the services
5. Schedule 5 - Data Processing Requirements: Specific requirements for handling personal or sensitive data
6. Appendix A - Contact Details: Contact information for key representatives of both parties
7. Appendix B - Required Forms: Standard forms used in service delivery or reporting
Authors
Professional Services
Information Technology
Consulting
Financial Services
Healthcare
Education
Real Estate
Construction
Marketing and Advertising
Legal Services
Business Process Outsourcing
Engineering Services
Legal
Operations
Business Development
Sales
Compliance
Risk Management
Customer Service
Account Management
Project Management
Commercial
Legal Counsel
Contract Manager
Business Development Manager
Operations Director
Chief Executive Officer
Managing Director
Commercial Manager
Project Manager
Account Manager
Compliance Officer
Risk Manager
Sales Director
Customer Service Manager
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