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1. Parties: Identification of the contracting parties including full legal names, addresses, and registration details as required under UAE law
2. Background: Context of the agreement, relationship between parties, and general purpose of the software arrangement
3. Definitions: Comprehensive definitions of terms used throughout the agreement, including technical and legal terminology
4. License Grant: Scope of software license, usage rights, and restrictions
5. Fees and Payment: Payment terms, fee structure, invoicing, and payment methods
6. Intellectual Property Rights: Ownership of IP, protection of rights, and IP indemnification
7. Confidentiality: Protection of confidential information, trade secrets, and data
8. Data Protection and Security: Compliance with UAE data protection laws, security requirements, and data handling procedures
9. Service Levels: Performance standards, availability requirements, and service level metrics
10. Support and Maintenance: Technical support scope, maintenance services, and response times
11. Term and Termination: Duration, renewal terms, termination rights, and post-termination obligations
12. Warranties and Representations: Standard warranties, compliance with UAE laws, and service performance guarantees
13. Limitation of Liability: Liability caps, exclusions, and indemnification provisions
14. Governing Law and Dispute Resolution: UAE law governance, jurisdiction, and dispute resolution procedures
15. General Provisions: Standard boilerplate clauses including notice, assignment, and amendment procedures
1. Professional Services: Include when implementation, configuration, or customization services are part of the arrangement
2. Hardware Requirements: Include when specific hardware is required for software operation or when hardware is provided as part of the solution
3. Third-Party Software: Include when third-party software components are part of the solution
4. Disaster Recovery: Include for critical software systems requiring specific recovery procedures
5. Source Code Escrow: Include when source code escrow arrangements are required for business continuity
6. Change Control: Include when formal change management procedures are needed
7. Training Services: Include when user training is part of the agreement
8. Export Control: Include when software is subject to export control regulations
9. Cloud Services Terms: Include for cloud-based software solutions
1. Schedule 1 - Software Description: Detailed description of software modules, functionality, and technical specifications
2. Schedule 2 - Service Level Agreement: Detailed service levels, metrics, and remedies
3. Schedule 3 - Support Services: Support terms, procedures, and escalation processes
4. Schedule 4 - Fee Schedule: Detailed pricing, payment terms, and fee calculations
5. Schedule 5 - Implementation Plan: Project timeline, milestones, and deliverables
6. Schedule 6 - Technical Requirements: System requirements, integration specifications, and technical standards
7. Schedule 7 - Data Processing Agreement: Detailed data handling procedures and compliance requirements
8. Appendix A - Authorized Users: List of authorized users and access levels
9. Appendix B - Acceptable Use Policy: Rules and restrictions for software usage
10. Appendix C - Security Requirements: Security protocols, standards, and compliance requirements
Technology
Banking and Financial Services
Healthcare
Government and Public Sector
Retail
Manufacturing
Education
Telecommunications
Energy and Utilities
Professional Services
Real Estate
Hospitality
Transportation and Logistics
Media and Entertainment
Legal
Information Technology
Procurement
Information Security
Compliance
Vendor Management
Enterprise Architecture
Solutions Development
IT Operations
Digital Transformation
Risk Management
Finance
Chief Technology Officer
Chief Information Officer
IT Director
Procurement Manager
Legal Counsel
Contract Manager
Software Development Manager
Information Security Officer
Compliance Officer
Technology Procurement Specialist
Vendor Management Director
Enterprise Architect
Solutions Architect
IT Operations Manager
Digital Transformation Director
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骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it


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