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The Online Purchase Agreement serves as the primary legal framework governing transactions between online sellers and buyers in the UAE market. This document is essential for any business engaged in e-commerce activities within the UAE, providing comprehensive coverage of transaction processes, consumer rights, and merchant obligations. It incorporates requirements from UAE Federal Laws regarding electronic commerce, consumer protection, and data privacy, while addressing practical aspects such as payment processing, delivery terms, and returns policies. The agreement is designed to protect both merchant and consumer interests while ensuring compliance with UAE's sophisticated e-commerce regulatory framework, including Federal Law No. 1 of 2006 on Electronic Commerce and Federal Law No. 15 of 2020 on Consumer Protection.

1. Parties: Identification of the seller (business entity) and the buyer (consumer), including full legal names and contact details

2. Background: Brief context explaining the nature of the online platform and the purpose of the agreement

3. Definitions: Detailed definitions of key terms used throughout the agreement, including technical terms related to online purchases

4. Scope of Services: Description of the online platform's services and the products available for purchase

5. Order Process: Detailed explanation of how orders are placed, confirmed, and processed

6. Pricing and Payment: Terms related to product pricing, payment methods, currency, and payment processing

7. Delivery and Shipping: Terms regarding delivery timeframes, shipping costs, and delivery methods

8. Returns and Refunds: Policies and procedures for returning products and obtaining refunds

9. User Accounts: Terms relating to creation, maintenance, and security of user accounts

10. Privacy and Data Protection: Provisions for handling personal data in compliance with UAE data protection laws

11. Intellectual Property: Protection of intellectual property rights related to the platform and products

12. Warranties and Disclaimers: Product warranties and platform service disclaimers

13. Limitation of Liability: Limitations on the seller's liability in accordance with UAE law

14. Governing Law and Jurisdiction: Specification of UAE law as governing law and jurisdiction for disputes

15. Term and Termination: Duration of the agreement and conditions for termination