Document background
The Acknowledgment of Order Letter is a standard business document used to formally confirm the receipt and acceptance of an order from a customer. This document type is particularly important under Austrian law as it serves multiple purposes: it confirms the existence of a contract, documents the specific terms agreed upon, and helps prevent misunderstandings about order details. The letter typically follows receipt of a purchase order or similar request from a customer and should be sent promptly to ensure clear communication and legal certainty. When drafting an Acknowledgment of Order Letter, consideration must be given to both the Austrian Civil Code (ABGB) and Commercial Code (UGB), as well as consumer protection laws if applicable. The document plays a crucial role in Austrian business practices as it helps establish clear expectations regarding delivery, pricing, and other key terms while providing a paper trail for regulatory compliance and potential dispute resolution.
