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A Supply of services agreement sets out the legal relationship between a service provider and their client in Australia. It covers essential details like the specific services being delivered, payment terms, timeframes, and quality standards that both parties must meet. Think of it as your service delivery roadmap that protects both sides.

This contract helps prevent disputes by clearly defining everyone's obligations under Australian Consumer Law. It typically includes key provisions about confidentiality, intellectual property rights, liability limits, and termination conditions. For businesses offering professional services, from IT consultants to marketing agencies, this agreement forms the foundation of their client relationships.

Use a Supply of services agreement anytime you provide or receive ongoing professional services in Australia. This includes situations like hiring consultants, engaging marketing agencies, bringing in IT support teams, or offering business advisory services. The agreement becomes essential when the services involve substantial time, money, or business-critical deliverables.

It's particularly important to put this agreement in place before work begins on complex projects, when handling sensitive information, or during multi-stage service rollouts. Getting it signed early protects both parties under Australian Consumer Law and creates clear expectations around service quality, timelines, and payment terms—preventing costly misunderstandings down the track.

• Basic Service Agreement: Used for straightforward, single-service arrangements with standard payment terms and basic delivery requirements
• Professional Services Agreement: Contains detailed provisions for complex services, intellectual property rights, and higher liability limits
• Retainer Agreement: Structured for ongoing service relationships with regular payments and service level commitments
• Project-Based Agreement: Tailored to specific deliverables with milestone payments and detailed scope definitions
• Master Services Agreement: Covers multiple services or projects under one umbrella contract, with individual statements of work attached

• Service Providers: Companies or professionals who deliver services, from IT consultants to marketing agencies, use these agreements to define their deliverables and protect their interests
• Business Clients: Organizations receiving services rely on these contracts to ensure quality, set expectations, and maintain accountability
• Legal Teams: In-house lawyers or external counsel draft and review these agreements to ensure compliance with Australian law
• Business Managers: Oversee the practical implementation of service agreements and manage ongoing relationships
• Procurement Officers: Handle the negotiation and administration of service agreements within larger organizations

• Service Details: List all specific services, deliverables, and performance standards you expect to provide or receive
• Timeline Planning: Map out key dates, milestones, and delivery schedules for the entire service period
• Payment Structure: Define rates, payment terms, invoicing schedules, and any performance-linked payments
• Party Information: Gather full legal names, ABNs, and authorized signatories for all involved parties
• Risk Assessment: Identify potential issues needing specific clauses around liability, intellectual property, or confidentiality
• Compliance Check: Our platform ensures your agreement meets Australian Consumer Law requirements while using clear, enforceable terms

• Party Details: Full legal names, ABNs, registered addresses, and authorized representatives of all parties
• Service Scope: Detailed description of services, deliverables, quality standards, and performance metrics
• Payment Terms: Fees, payment schedule, invoicing requirements, and late payment consequences
• Duration: Contract start date, end date, renewal options, and termination conditions
• Legal Protections: Liability limits, indemnification, insurance requirements, and dispute resolution processes
• Compliance Elements: Privacy obligations, data handling, confidentiality terms, and Australian Consumer Law warranties
• Execution Requirements: Signing provisions, witness details, and governing law jurisdiction

A Supply of services agreement differs significantly from a Supply of goods agreement in several key aspects. While both are commercial contracts, they serve distinct purposes and contain different legal obligations under Australian Consumer Law.

• Core Purpose: Services agreements focus on ongoing professional work, expertise, or labor delivery, while goods agreements deal with physical product transfers and ownership
• Performance Metrics: Service agreements typically include quality standards and KPIs for delivery, whereas goods agreements focus on product specifications and delivery conditions
• Legal Warranties: Service agreements emphasize professional standards and duty of care, while goods agreements concentrate on product quality, fitness for purpose, and title transfer
• Payment Structure: Services often involve ongoing or milestone-based payments, whereas goods typically require one-time or installment payments upon delivery