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Client Confirmation Letter for Australia

Client Confirmation Letter Template for Australia

A Client Confirmation Letter is a formal business document used in Australian jurisdictions to confirm the terms, conditions, and scope of an engagement or arrangement between a service provider and their client. The document serves as a written record of the agreed terms, incorporating necessary regulatory disclosures and compliance elements required under Australian law. It typically outlines the scope of services, key commercial terms, and relevant obligations while maintaining a more concise and accessible format compared to full service agreements.

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Client Confirmation Letter

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What is a Client Confirmation Letter?

The Client Confirmation Letter is a essential business document used in Australian professional and commercial contexts to formalize business arrangements and engagements. It serves as a bridge between informal discussions and formal agreements, providing clear documentation of the agreed terms, scope of services, and commercial arrangements. This document type is particularly important in regulated industries where written confirmation of arrangements is required for compliance purposes. The letter typically includes key information such as service scope, fees, timelines, and any specific terms or conditions, while incorporating necessary regulatory disclosures required under Australian law. It's commonly used when full service agreements are not required but formal documentation of the arrangement is necessary for business or regulatory purposes.

What sections should be included in a Client Confirmation Letter?

1. Letter Header: Company letterhead, date, reference number, and client's contact details

2. Salutation: Professional greeting addressing the specific client contact

3. Introduction: Opening paragraph referencing any previous discussions or meetings and stating the purpose of the letter

4. Scope of Services: Clear outline of the services or arrangements being confirmed

5. Key Terms: Essential commercial terms including fees, timing, and deliverables

6. Next Steps: Clear indication of what happens next and any actions required from the client

7. Closing Statement: Professional closing including contact details for queries and invitation to discuss any concerns

8. Signature Block: Space for signature, name and title of the authorized representative

What sections are optional to include in a Client Confirmation Letter?

1. Regulatory Disclosures: Required when the services involve regulated activities, including relevant license numbers or statutory disclaimers

2. Client Acknowledgment: Section for client to countersign when formal acknowledgment is required

3. Team Information: Details of key team members when the service involves ongoing relationship management

4. Conflict Disclosure: Required when there are potential conflicts of interest that need to be disclosed

5. Privacy Statement: Required when significant personal data handling is involved in the services

6. Risk Warnings: Required for financial services or other high-risk services

What schedules should be included in a Client Confirmation Letter?

1. Fee Schedule: Detailed breakdown of fees and payment terms when the fee structure is complex

2. Service Details: Detailed description of services when the scope is too extensive for the main letter

3. Key Personnel: Detailed information about team members and their roles when relevant to the engagement

4. Regulatory Information: Complete regulatory disclosures and requirements when applicable to the services

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok˰ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Australia

Publisher

tiktok˰

Document Type

Confirmation Letter

Sector

Sales

Cost

Free to use
Relevant legal definitions




















Clauses




















Relevant Industries

Financial Services

Professional Services

Legal Services

Consulting

Accounting

Business Advisory

Information Technology

Real Estate

Insurance

Wealth Management

Corporate Services

Project Management

Relevant Teams

Legal

Compliance

Client Services

Business Development

Sales

Operations

Risk Management

Account Management

Project Management

Commercial

Relevant Roles

Account Manager

Relationship Manager

Business Development Manager

Client Services Director

Compliance Officer

Legal Counsel

Partner

Senior Consultant

Financial Advisor

Project Manager

Business Analyst

Sales Director

Operations Manager

Managing Director

Chief Executive Officer

Industries







Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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