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End User Service Agreement

End User Service Agreement Template for Belgium

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Key Requirements PROMPT example:

End User Service Agreement

"I need an End User Service Agreement for my new mobile fitness app launching in March 2025, which will collect user health data and provide personalized workout recommendations to Belgian consumers, with integration to wearable devices."

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Document background
The End User Service Agreement is a crucial legal document for any organization providing digital services or products to users in Belgium. This agreement serves as the primary contract between service providers and their end users, whether consumers or businesses, and must comply with Belgian civil law, EU regulations (including GDPR, Digital Services Act, and Consumer Rights Directive), and specific Belgian consumer protection requirements. The document typically includes comprehensive terms covering service usage, data protection, user rights and obligations, liability limitations, and dispute resolution procedures. It should be drafted with particular attention to language requirements under Belgian law and must ensure transparency and fairness in accordance with both Belgian and EU consumer protection standards. The agreement is essential for establishing clear legal boundaries and protecting both the service provider's interests and user rights.
Suggested Sections

1. Parties: Identification of the service provider and definition of the user/customer

2. Background: Context of the agreement and brief description of the service

3. Definitions: Key terms used throughout the agreement

4. Service Description: Detailed description of the services provided

5. User Registration and Account: Process and requirements for creating and maintaining a user account

6. User Obligations: User responsibilities and acceptable use policy

7. Provider Obligations: Service provider's commitments and service levels

8. Data Protection and Privacy: GDPR compliance and data handling practices

9. Intellectual Property Rights: Ownership and usage rights of content and services

10. Payment Terms: Pricing, payment methods, and billing procedures

11. Term and Termination: Duration, renewal, and termination conditions

12. Liability and Warranties: Limitations of liability and service warranties

13. Force Majeure: Circumstances excusing performance obligations

14. Governing Law and Jurisdiction: Application of Belgian law and dispute resolution

15. General Provisions: Miscellaneous legal provisions including severability and entire agreement

Optional Sections

1. API Terms: Terms for API access and usage, included if the service offers API functionality

2. Third-Party Integrations: Terms regarding third-party services and integrations, included if relevant

3. Service Level Agreement: Detailed service levels and performance metrics, included for enterprise or premium services

4. Professional Services: Terms for additional professional services, if offered

5. Beta Services: Terms for beta or trial features, included if applicable

6. Hardware Requirements: Specific hardware requirements or compatibility, included for hardware-dependent services

7. Export Controls: Export compliance terms, included for international services

8. Insurance: Insurance requirements, included for high-risk or regulated services

Suggested Schedules

1. Service Level Metrics: Detailed performance metrics and service level calculations

2. Fee Schedule: Detailed pricing tiers and fee structures

3. Technical Requirements: Detailed technical specifications and requirements

4. Data Processing Agreement: Detailed GDPR-compliant data processing terms

5. Security Policy: Detailed security measures and protocols

6. Acceptable Use Policy: Detailed rules for service usage and prohibited activities

7. Support Services Description: Detailed description of support services and procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions

































































Clauses



































Relevant Industries

Technology

Software Development

E-commerce

Digital Services

Cloud Computing

SaaS

Mobile Applications

Financial Technology

Online Platforms

Digital Content Providers

Telecommunications

Information Technology

Digital Entertainment

Online Education

Professional Services

Relevant Teams

Legal

Compliance

Product Development

Customer Success

Privacy

Risk Management

Operations

Business Development

Customer Support

Information Security

Technical Operations

Sales

Marketing

Relevant Roles

Legal Counsel

Privacy Officer

Compliance Manager

Product Manager

Customer Success Manager

Chief Technology Officer

Data Protection Officer

General Counsel

Contract Manager

Business Development Manager

Risk Manager

Operations Director

Chief Legal Officer

Digital Services Manager

Customer Experience Manager

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

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