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The Letter to Express Disappointment is a crucial business communication tool used when formal documentation of dissatisfaction is required while maintaining professional relationships under Belgian jurisdiction. This document type is particularly relevant when there's a need to address unmet expectations, service issues, or behavioral concerns in a professional context. It serves multiple purposes: officially recording the issue, maintaining a paper trail for potential legal proceedings, and opening a dialogue for resolution. The letter must be drafted in compliance with Belgian civil law principles, particularly regarding professional communications and defamation laws. It's commonly used in business-to-business relationships, service provider interactions, or internal corporate communications where a formal record of disappointment needs to be established while keeping the door open for constructive dialogue.

1. Letterhead and Date: Full business details of the sender including address, contact information, and the current date

2. Recipient Details: Complete name, title, and address of the recipient

3. Subject Line: Clear, specific reference to the matter of disappointment

4. Opening Salutation: Formal greeting appropriate to the relationship with the recipient

5. Context Reference: Brief reminder of the relevant background or specific incident that prompted the letter

6. Expression of Disappointment: Clear but professional statement of the disappointing situation or behavior

7. Impact Statement: Explanation of how the situation has affected you, your business, or the relationship

8. Desired Outcome: Clear statement of what you hope to achieve through this communication

9. Closing Remarks: Professional conclusion that maintains the possibility of future positive interaction

10. Signature Block: Formal closing, signature, and typed name with title