Create a bespoke document in minutes, 聽or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership聽of your information
Service Level Agreement Website Development
"I need a Service Level Agreement Website Development for a large e-commerce project where my company will be the client, with strict performance metrics and GDPR compliance, to be implemented starting March 2025."
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the project objectives
3. Definitions: Defined terms used throughout the agreement
4. Scope of Services: Detailed description of website development services to be provided
5. Service Levels: Performance metrics, response times, and quality standards
6. Project Timeline: Development phases, milestones, and delivery dates
7. Acceptance Testing: Testing procedures, acceptance criteria, and sign-off process
8. Change Management: Procedures for requesting and implementing changes to specifications
9. Client Responsibilities: Client obligations, including provision of content and approvals
10. Fees and Payment: Pricing, payment schedule, and payment terms
11. Intellectual Property Rights: Ownership and licensing of website components and content
12. Data Protection: GDPR compliance and data processing obligations
13. Warranties and Representations: Service provider's warranties and quality guarantees
14. Liability and Indemnification: Limitation of liability and indemnification provisions
15. Term and Termination: Duration, renewal, and termination conditions
16. General Provisions: Standard legal clauses including governing law and jurisdiction
1. Third-Party Integrations: Terms for integration with third-party services or APIs, used when the website requires external service connections
2. Security Requirements: Specific security standards and protocols, included for high-security websites or when handling sensitive data
3. Service Credits: Compensation mechanism for service level failures, used in larger commercial projects
4. Disaster Recovery: Recovery procedures and business continuity measures, important for business-critical websites
5. Training and Documentation: Terms for providing training and documentation to client staff, included when knowledge transfer is required
6. Post-Launch Support: Terms for ongoing maintenance and support after website launch, if included in the scope
7. Multi-Language Support: Requirements for multiple language versions, included for multilingual websites
8. E-commerce Functionality: Specific terms for online payment processing and e-commerce features, if applicable
1. Technical Specifications: Detailed technical requirements, functionalities, and design specifications
2. Service Level Metrics: Detailed performance indicators, measurement methods, and reporting requirements
3. Price Schedule: Detailed breakdown of fees, costs, and payment milestones
4. Project Plan: Detailed timeline, resource allocation, and delivery schedule
5. Testing Procedures: Detailed testing protocols, test cases, and acceptance criteria
6. Security Standards: Specific security requirements, protocols, and compliance standards
7. Change Request Template: Standard form for requesting and documenting changes
8. Contact Details: List of key contacts and escalation procedures
9. Data Processing Agreement: GDPR-compliant data processing terms and procedures
Authors
Information Technology
E-commerce
Retail
Financial Services
Healthcare
Education
Professional Services
Manufacturing
Media and Entertainment
Non-profit Organizations
Government and Public Sector
Telecommunications
Legal
Information Technology
Digital
Procurement
Operations
Marketing
Business Development
Finance
Compliance
Project Management Office
Quality Assurance
Product Development
User Experience
IT Director
Chief Technology Officer
Project Manager
Legal Counsel
Procurement Manager
Digital Marketing Manager
Website Manager
Development Team Lead
Technical Project Manager
Contract Manager
Business Development Manager
Operations Manager
Chief Digital Officer
IT Procurement Specialist
Web Development Manager
Find the exact document you need
Developers Contract
Belgian law-governed agreement establishing terms for software development services, including work scope, IP rights, and compliance requirements.
Development Agreement Between Landowner And Developer
Belgian law agreement between landowner and developer establishing rights and obligations for property development, subject to federal and regional regulations.
Agreement For Development Of Property
A Belgian law-governed agreement establishing terms and conditions for property development projects, including rights, obligations, and regulatory compliance requirements.
Business Development Contract
Belgian-law governed agreement for business development services, outlining service scope, compensation, and mutual obligations under Belgian commercial law.
Developer's Agreement
A Belgian law-governed agreement defining terms and conditions for software development services, including project scope, IP rights, and compliance requirements.
Application Development Contract
Belgian law-governed contract for custom software application development services, defining development scope, deliverables, and mutual obligations.
Service Level Agreement Website Development
Belgian-law governed Service Level Agreement for website development projects, establishing performance metrics and development standards while ensuring regulatory compliance.
Simple Software Development Agreement
A Belgian law-governed agreement setting out terms and conditions for software development services, suitable for standard development projects.
Software Joint Development Agreement
A Belgian law-governed agreement establishing terms and conditions for collaborative software development between multiple parties, including IP rights, contributions, and development processes.
Film Development Agreement
A Belgian law agreement governing film project development, including rights, funding, and creative development aspects in compliance with Belgian and EU regulations.
Market Development Agreement
A Belgian law-governed agreement establishing terms for market development services in specified territories, including appointment, obligations, and compensation terms.
Memorandum Of Understanding Software Development Partnership
A Belgian law-governed MOU establishing preliminary terms for software development partnerships, setting groundwork for future collaboration.
Area Development Agreement
Belgian-law agreement governing rights and obligations for large-scale area development projects, incorporating federal and regional planning requirements.
Site Development Agreement
A Belgian law agreement establishing terms and conditions for property development, including construction regulations and planning requirements.
Master Service Agreement Software Development
A Belgian law-governed master agreement establishing terms for ongoing software development services between provider and client.
Forward Funding Agreement
A Belgian law agreement governing the forward funding arrangement between a funder and developer for property development, including payment terms, obligations, and completion requirements.
Incentive Agreement
Belgian law-governed agreement establishing performance-based incentive arrangements between employer and employee, detailing payment structures and conditions.
Custom Software Development Agreement
Belgian law-governed agreement for custom software development services, incorporating local and EU regulatory requirements.
Agile Software Development Agreement
Belgian law-governed agreement for agile software development projects, defining development methodology, deliverables, and legal obligations.
Project Development Agreement
Belgian law-governed agreement establishing the framework for implementing and managing a development project, including scope, responsibilities, and compliance requirements.
Product Development Agreement
Belgian law-governed agreement for product development services, establishing terms between client and developer for new product creation.
Software Developer Contract
Belgian-law compliant employment contract template for software developer positions, addressing technical responsibilities and IP rights under Belgian jurisdiction.
App Development Contract
Belgian law-governed contract for app development services, covering development terms, IP rights, and compliance with EU regulations.
Download our whitepaper on the future of AI in Legal
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a 拢1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.