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The Certificate of Service From Employer (Arbeitszeugnis) is a fundamental document in Swiss employment law, required under Article 330a of the Swiss Code of Obligations. It serves multiple purposes: providing official documentation of employment history, offering a detailed assessment of work performance and behavior, and supporting future job applications. The certificate must be issued upon request during employment or automatically upon termination, and employers are legally obligated to provide it. The document must strike a careful balance between truthfulness and benevolence, following established Swiss legal principles and court precedents. It typically includes information about the duration of employment, position(s) held, main responsibilities, performance evaluation, and conduct assessment. The format and content have evolved through legal practice and court decisions, creating standardized language and approaches that are widely recognized in the Swiss job market.

1. Header Information: Company letterhead, date, and title of document (Certificate of Service/Arbeitszeugnis)

2. Employee Personal Details: Full name, date of birth (if relevant), and position(s) held

3. Employment Period: Precise start and end dates of employment

4. Job Description: Detailed description of main responsibilities and duties performed

5. Performance Assessment: Evaluation of work quality, reliability, and efficiency

6. Conduct Assessment: Description of behavior towards superiors, colleagues, and clients

7. Reason for Departure: Brief, neutral statement about the reason for termination (typically noting it was employee's decision)

8. Closing Statement: Standard closing with good wishes for future, date, and signature

9. Signature Block: Company representative's name, position, and signature