The Introduction Agency Agreement is a vital legal document used in Switzerland when establishing a formal relationship between professional matchmaking services and their clients. This agreement is specifically designed to comply with Swiss federal and cantonal regulations, including the Swiss Code of Obligations (OR) and Federal Act on Data Protection (FADP/DSG). It becomes necessary when an introduction agency begins providing matchmaking services to new clients, requiring clear documentation of service terms, privacy protocols, and mutual obligations. The agreement typically covers essential aspects such as service scope, fees, data handling, and liability limitations, while ensuring consumer protection compliance and professional service standards. It's particularly important in the Swiss context due to strict data protection requirements and specific mandate contract regulations under Swiss law.
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1. Parties: Identification of the Introduction Agency and the Client with full legal names and addresses
2. Background: Brief context explaining the agency's services and client's desire to engage them
3. Definitions: Key terms used throughout the agreement including 'Services', 'Introduction', 'Profile', 'Success Fee' etc.
4. Services: Detailed description of introduction/matchmaking services provided by the agency
5. Client Obligations: Client's responsibilities including providing accurate information and appropriate conduct
6. Agency Obligations: Agency's commitments regarding service delivery, screening processes, and introduction methods
7. Data Protection and Privacy: Compliance with FADP/DSG, handling of personal data, and privacy measures
8. Fees and Payment Terms: Service fees, payment schedule, and any success fees or refund policies
9. Term and Termination: Duration of agreement, renewal terms, and termination rights
10. Confidentiality: Obligations regarding confidential information handling and disclosure restrictions
11. Liability and Indemnification: Limitation of liability clauses and indemnification provisions under Swiss law
12. General Provisions: Standard clauses including governing law, jurisdiction, entire agreement, and amendments
1. Success Fee Structure: Include when agency charges additional fees for successful matches
2. Background Verification Services: Include when agency offers verification of client information
3. Events and Activities: Include when agency organizes social events or activities for clients
4. International Services: Include when agency offers cross-border introduction services
5. Coaching Services: Include when agency provides relationship coaching or counseling
6. Online Platform Terms: Include when agency operates an online platform or app
7. Photography Services: Include when agency offers professional photography for profiles
1. Schedule 1 - Service Packages: Detailed description of different service levels and included features
2. Schedule 2 - Fee Schedule: Comprehensive breakdown of all fees, charges, and payment terms
3. Schedule 3 - Data Processing Agreement: Detailed terms for personal data handling in compliance with Swiss data protection laws
4. Schedule 4 - Code of Conduct: Guidelines for appropriate behavior and interaction between introduced parties
5. Appendix A - Client Profile Form: Standard form for collecting client information and preferences
6. Appendix B - Privacy Policy: Detailed privacy policy and data protection procedures
7. Appendix C - Complaint Procedure: Process for handling disputes or complaints
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