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1. Parties: Identification of the colocation provider and customer, including full legal names and addresses
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Definitions of technical terms, service-related terminology, and other key concepts used in the agreement
4. Services: Detailed description of colocation services, including space, power, cooling, and basic infrastructure
5. Service Levels: Specific service level commitments, including availability, power supply, cooling, and response times
6. Customer Equipment: Provisions regarding installation, maintenance, and removal of customer equipment
7. Access and Security: Rules and procedures for accessing the facility, security protocols, and visitor policies
8. Fees and Payment: Pricing structure, payment terms, and procedures for fee adjustments
9. Term and Termination: Duration of the agreement, renewal options, and termination rights
10. Maintenance: Scheduled maintenance procedures and notifications for both provider and customer
11. Compliance and Data Protection: Obligations regarding legal compliance, particularly data protection and security regulations
12. Liability and Insurance: Limitation of liability, indemnification provisions, and insurance requirements
13. Force Majeure: Provisions for handling events beyond reasonable control
14. General Provisions: Standard legal clauses including notices, assignment, and governing law
1. Remote Hands Services: Additional provisions for on-site technical support services, when offered
2. Cross-Connects: Specific terms for telecommunication connections, if provided separately
3. Environmental Requirements: Specific environmental commitments and green energy provisions, if applicable
4. Disaster Recovery: Additional provisions for disaster recovery services if included
5. Migration Services: Terms for initial equipment installation and migration, if provided
6. Multi-Site Services: Additional terms for services across multiple locations, if applicable
1. Technical Specification: Detailed specifications of the colocation space, power, cooling, and other technical parameters
2. Service Level Agreement: Detailed service levels, metrics, and remedies
3. Pricing Schedule: Detailed breakdown of fees, including base charges and additional services
4. Facility Rules and Procedures: Operational procedures, access protocols, and facility guidelines
5. Authorized Personnel List: List of authorized customer representatives who may access the facility
6. Emergency Procedures: Emergency contact information and procedures
7. Installation Requirements: Technical requirements and procedures for equipment installation
8. Power Usage Parameters: Specific power allocation and usage guidelines
Information Technology
Telecommunications
Financial Services
Healthcare
E-commerce
Manufacturing
Media and Entertainment
Professional Services
Government and Public Sector
Education
Legal
Information Technology
Infrastructure
Procurement
Operations
Facilities Management
Information Security
Risk and Compliance
Technical Operations
Network Operations
Data Center Operations
Chief Information Officer
IT Infrastructure Manager
Data Center Operations Manager
Procurement Manager
Legal Counsel
Facilities Manager
IT Security Manager
Network Administrator
Systems Administrator
Technical Operations Director
Chief Technology Officer
Compliance Officer
Risk Manager
Contract Manager
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