This B2B SaaS Contract template is designed for use in the Danish market when establishing a commercial relationship between a software service provider and business customers. The document is specifically structured to comply with Danish law and EU regulations, including GDPR, the Danish Contracts Act, and the Act on Electronic Commerce. It is intended for situations where a business is providing cloud-based software services to other businesses, covering crucial aspects such as service levels, data processing, security requirements, and intellectual property rights. The contract template includes comprehensive provisions for service delivery, performance metrics, data protection, and risk allocation, while incorporating specific Danish legal requirements and commercial practices. This document is essential for businesses operating in or expanding into the Danish market with SaaS offerings, ensuring proper legal protection and clear operational framework for both parties.
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Key Requirements PROMPT example:
B2B SaaS Contract
I need a B2B SaaS Contract for my cloud-based accounting software company based in Copenhagen, with particular emphasis on GDPR compliance and data security measures, as we'll be handling sensitive financial data for multiple Danish enterprise clients starting March 2025.
1. Parties: Identification of contracting parties including registered company details and authorized representatives
2. Background: Context of the agreement and general purpose of the SaaS service
3. Definitions: Defined terms used throughout the agreement
4. Service Description: Detailed description of the SaaS service, including core functionalities and features
5. Access and User Rights: Terms of service access, user account management, and licensing provisions
6. Service Levels: Performance standards, availability commitments, and quality metrics
7. Data Processing and Security: Data handling obligations, security measures, and GDPR compliance requirements
8. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements
9. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences
10. Intellectual Property Rights: IP ownership, licenses granted, and restrictions on use
11. Confidentiality: Protection of confidential information and trade secrets
12. Term and Termination: Contract duration, renewal terms, and termination rights
13. Liability and Indemnification: Limitation of liability, warranties, and indemnification obligations
14. Force Majeure: Circumstances excusing performance and related procedures
15. General Provisions: Standard legal provisions including governing law, notices, and assignment
1. Professional Services: Additional implementation, training, or consulting services if offered beyond the core SaaS
2. Third-Party Integrations: Terms governing integration with third-party services or applications
3. Disaster Recovery: Detailed disaster recovery and business continuity provisions for critical services
4. Customer Success: Support levels, response times, and customer success services if offered separately
5. Audit Rights: Rights to audit compliance and security measures for regulated industries
6. Source Code Escrow: Source code escrow arrangements for business-critical applications
7. Service Credits: Compensation scheme for service level failures if offered
8. Change Management: Procedures for implementing service or contract changes
9. Exit Assistance: Detailed transition assistance provisions for complex service arrangements
1. Service Level Agreement (SLA): Detailed performance metrics, measurement methods, and remedies
2. Data Processing Agreement: GDPR-compliant data processing terms and security measures
3. Technical Specifications: Detailed technical specifications of the service and system requirements
4. Support Services Description: Support levels, processes, and contact information
5. Pricing Schedule: Detailed pricing structure, including tiered pricing if applicable
6. Security Requirements: Detailed security protocols, standards, and compliance requirements
7. Acceptable Use Policy: Detailed rules and restrictions for service usage
8. Service Implementation Plan: Timeline and milestones for service implementation if applicable
9. Business Continuity Plan: Disaster recovery procedures and business continuity measures
Authors
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Financial Services
Healthcare
Manufacturing
Professional Services
Retail
Education
Telecommunications
Real Estate
Transportation
Energy
Media and Entertainment
Construction
Business Consulting
Insurance
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Risk Management
Operations
Finance
Sales
Product Development
Information Security
Data Protection
Commercial
Relevant Roles
Chief Technology Officer
Legal Counsel
Procurement Manager
IT Director
Commercial Director
Data Protection Officer
Chief Information Officer
Contract Manager
Business Development Manager
Risk Manager
Compliance Officer
Operations Director
Chief Financial Officer
Sales Director
Product Manager
Information Security Manager
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