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Consumer Rights Act 2015: Primary legislation governing consumer contracts for goods and services. Defines fundamental rights and obligations between service providers and consumers, including standards for service quality and performance.

Consumer Contracts Regulations 2013: Regulates consumer contracts specifically addressing cancellation rights, notice periods, and cooling-off periods. Official name: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Unfair Contract Terms Act 1977: Ensures that cancellation terms in contracts are fair and reasonable, and prevents the implementation of unfair penalties or charges for contract termination.

Supply of Goods and Services Act 1982: Although largely superseded by the Consumer Rights Act, provides foundational provisions regarding service provision and basic rights in service contracts.

Common Law Contract Principles: Fundamental legal principles governing contracts including notice periods, breach of contract considerations, and reasonable termination terms under English and Welsh law.

Contract Reference Requirements: Essential elements needed in cancellation letter: contract reference details, notice period compliance, outstanding payments, return of keys/security items, final service date, and reason for cancellation if contractually required.