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1. Creditor Details: Full legal name, address, and contact information of the crediting entity including any relevant registration or license numbers
2. Debtor Details: Full name, address, and reference number of the debtor, including account numbers and any other relevant identifiers
3. Debt Information: Clear breakdown of the original debt, interest, charges, and total amount due with relevant dates and reference numbers
4. Payment Request: Clear statement of amount required and deadline, including any consequences of non-payment
5. Payment Methods: Available payment options and detailed instructions for making payments
1. Previous Communications Reference: Reference to prior correspondence and communication history with the debtor
2. Legal Proceedings Warning: Notice of potential legal action and its consequences if payment is not received
3. Payment Plan Options: Alternative payment arrangements and flexibility options available to the debtor
4. Debt Advice Services: Information about independent debt advice services and support organizations
1. Statement of Account: Detailed breakdown of transactions, charges, and interest calculations
2. Payment Slip: Detachable slip containing payment details and reference numbers
3. Information Sheet: Statutory information about debt advice, consumer rights, and complaints procedures
4. Reply Form: Form for debtor to respond, propose payment arrangements, or provide additional information
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