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1. Sender Details: Full legal name, address, and contact information of the creditor or collection agency
2. Date and Reference: Current date and all relevant reference numbers including account/invoice numbers
3. Recipient Details: Debtor's full legal name and current address
4. Outstanding Debt Details: Clear statement of the total amount owed, including principal, interest, and any additional charges
5. Payment History Summary: Brief overview of previous payment attempts and communications
6. Demand for Payment: Clear statement of demand for full payment, including the exact amount and deadline
7. Payment Instructions: Detailed information on how and where to make the payment
8. Legal Consequences: Clear statement of legal actions that will be taken if payment is not received by the deadline
9. Response Requirements: Instructions for how the debtor should respond and by when
1. Security Details: Include when the debt is secured against specific assets or properties
2. Guarantor Notice: Include when there is a guarantor for the debt who needs to be notified
3. Corporate Details: Include when dealing with corporate debtors, including company registration numbers and director details
4. Settlement Options: Include when the creditor is willing to consider payment plans or settlement offers
5. Interest Calculation: Include when there are complex interest calculations that need to be explained
6. Debt Dispute Process: Include when required to inform the debtor of their right to dispute the debt
1. Schedule A - Detailed Payment History: Comprehensive list of all payments made and missed, with dates and amounts
2. Schedule B - Interest Calculation Details: Detailed breakdown of how interest and late fees have been calculated
3. Schedule C - Supporting Documents: Copies of relevant contracts, invoices, or other documents proving the debt
4. Appendix 1 - Previous Correspondence: List of all previous collection attempts and communications
Banking and Financial Services
Commercial Lending
Retail
Manufacturing
Professional Services
Real Estate
Healthcare
Education
Construction
Telecommunications
Utilities
Insurance
Wholesale Trade
Legal
Finance
Credit Control
Accounts Receivable
Collections
Compliance
Risk Management
Customer Relations
Operations
Credit Manager
Collections Manager
Accounts Receivable Manager
Financial Controller
Credit Control Officer
Legal Counsel
Debt Recovery Specialist
Finance Director
Credit Risk Officer
Compliance Officer
Business Development Manager
Account Manager
Chief Financial Officer
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