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1. Parties: Identification of the warehouse service provider and the customer
2. Background: Context of the agreement and brief description of the parties' business relationship
3. Definitions: Definitions of key terms used throughout the agreement
4. Services: Detailed description of the warehouse services to be provided
5. Service Levels: Specific performance standards and metrics for service delivery
6. Operating Procedures: Standard procedures for receiving, storing, and dispatching goods
7. Performance Monitoring: Methods and frequency of performance measurement and reporting
8. Charges and Payment: Pricing structure, payment terms, and invoicing procedures
9. Customer Obligations: Requirements and responsibilities of the customer
10. Liability and Insurance: Allocation of risk, liability limits, and insurance requirements
11. Term and Termination: Duration of agreement and circumstances for termination
12. Force Majeure: Provisions for handling events beyond parties' reasonable control
13. Confidentiality: Protection of confidential information and trade secrets
14. Dispute Resolution: Procedures for resolving disputes between parties
15. General Provisions: Standard boilerplate clauses including governing law, notices, and amendments
1. Dangerous Goods Handling: Special procedures for handling dangerous goods, required if such goods are part of the storage scope
2. Temperature Control: Requirements for temperature-controlled storage, needed for perishable or temperature-sensitive goods
3. Security Requirements: Enhanced security measures for high-value goods or sensitive items
4. Customs and Export Compliance: Procedures for handling international shipments, required for cross-border operations
5. Value-Added Services: Additional services such as packaging, labeling, or inventory management
6. Business Continuity: Disaster recovery and business continuity procedures, important for critical storage needs
7. Environmental Compliance: Special environmental requirements and certifications
8. Data Protection: Specific data handling and protection requirements, necessary if personal data is processed
1. Schedule 1 - Service Level Specifications: Detailed metrics and KPIs for measuring service performance
2. Schedule 2 - Pricing and Fee Structure: Detailed breakdown of all charges, fees, and payment terms
3. Schedule 3 - Warehouse Facilities: Description and specifications of the warehouse facilities
4. Schedule 4 - Operating Hours and Contact Details: Operational times and key contact information for both parties
5. Schedule 5 - Goods Handling Procedures: Detailed procedures for handling different types of goods
6. Schedule 6 - Reporting Requirements: Templates and specifications for regular performance reports
7. Schedule 7 - Insurance Requirements: Detailed insurance specifications and coverage requirements
8. Appendix A - Form of Service Request: Standard form for requesting warehouse services
9. Appendix B - Incident Report Template: Standard form for reporting incidents or damages
Logistics and Transportation
Retail and E-commerce
Manufacturing
Import/Export
Food and Beverage
Pharmaceuticals
Electronics
Fashion and Apparel
Consumer Goods
Industrial Storage
Chemical Storage
Automotive Parts
Cold Chain Storage
Operations
Logistics
Supply Chain
Procurement
Legal
Risk Management
Quality Assurance
Compliance
Warehouse Operations
Contract Management
Facility Management
Inventory Control
Logistics Manager
Warehouse Manager
Supply Chain Director
Operations Manager
Procurement Manager
Facility Manager
Inventory Control Manager
Distribution Center Manager
Contract Manager
Quality Assurance Manager
Compliance Officer
Risk Manager
Supply Chain Analyst
Logistics Coordinator
Operations Director
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