tiktok˰

Icertis vs Ironclad

Let's compare these tools on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.

What is Icertis?

✅ Founded by Samir Bodas and Monish Darda, Icertis has grown to become a leading CLM provider with unicorn status (valued at over $5 billion). Microsoft was an early customer and investor.

This is some text inside of a div block.

What is Ironclad?

✅ Founded by ex-Pixar engineer Jason Boehmig and ex-Google product designer Cai GoGwilt. Has raised over $333M in funding with a $3B+ valuation. Backed by investors like Accel, Sequoia, Y Combinator, and others.

This is some text inside of a div block.
Capabilities
Icertis
Ironclad
Additional note
Sub-brands and synonyms

✅ End-to-end contract lifecycle management with strong workflow automation, integration capabilities with enterprise systems (SAP, Salesforce, Microsoft), and AI-powered contract analytics

✅ End-to-end contract lifecycle management, automated workflows, searchable repository, analytics dashboard, and integration with 200+ business tools

Unique product features and capabilities that differentiate the platform from competitors in the legal tech market.
Legal AI and Machine Learning Capabilities

✅ AI-powered contract analysis, risk identification, obligation management, and clause recommendations; recently enhanced with generative AI capabilities through Icertis Copilot

✅ Ironclad AI for contract analysis, risk identification, and metadata extraction; recently enhanced with generative AI capabilities

Advanced algorithms that learn from legal documents to automate and enhance contract analysis, drafting, and review processes.
Encryption standards

✅ Enterprise-grade security with end-to-end encryption

✅ Enterprise-grade security with encryption at rest and in transit

Does data remain encrypted during transmission and storage, protecting sensitive information at every stage of handling?
Security certificates

✅ SOC 1 Type II, SOC 2 Type II, ISO 27001, GDPR compliant

✅ SOC 2 Type II, ISO 27001, and GDPR compliant

Which recognized security certifications and regulatory standards can verify the robustness of the platform's data protection measures?
Data sovereignty

✅ Regional data centers with strong data residency controls

✅ Strong data privacy controls with options for regional data storage

Can the customer own their own data, or can the platform use it and process it, to train their Legal AI models for example?
Authentication methods

✅ SSO, multi-factor authentication, and SAML integration

✅ SSO, MFA, and other enterprise authentication methods

Does the platform offer secure login options including API keys, 2FA, tokens, and/or single sign-on to manage system access?
Permissions and access control

✅ Granular role-based access controls at document, clause, and field levels

✅ Granular role-based permissions and access controls

Can you manage who can view, edit, and share documents through customizable user roles and restrictions?
Data Privacy

✅ Compliant with GDPR, CCPA, HIPAA, and industry-specific regulations

✅ Compliant with GDPR, CCPA, and other major privacy regulations

Does the platform comply with international data protection requirements including GDPR, CCPA, and other regional privacy laws?
Contract Drafting

❓ Template-based contract creation with clause libraries; AI assistance for drafting, but primarily focused on lifecycle management rather than AI-first drafting

❓ AI-assisted drafting capabilities through Ironclad Editor, but primarily focused on template-based drafting rather than AI-first generation

Does the platform offer a streamlined system for creating full-length legal documents from scratch using AI-powered suggestions, templates, and clause libraries?
Collaboration Tools

✅ Workflow-based collaboration with comments, version control, and approval tracking

✅ Real-time collaboration with commenting, redlining, and approval workflows

Does the platform enable multiple team members to work together on contracts in real-time, with comments, tracked changes, and version control?
Contract Review

✅ Strong AI-driven contract analysis, risk scoring, and obligation extraction capabilities

✅ Strong AI-powered contract review capabilities that flag risks and extract key terms

Can the platform run a systematic analysis of legal documents to identify risks, obligations, and key terms while suggesting necessary changes and improvements?
Contract Management

✅ Industry-leading contract repository, metadata tracking, and lifecycle management

✅ Comprehensive contract lifecycle management from creation to renewal

Does the platform house a centralized system to store, track, and monitor contracts throughout their lifecycle, from creation to expiry?
Workflow Automation

✅ Sophisticated workflow automation with conditional logic, parallel approvals, and integration with enterprise systems

✅ Industry-leading workflow automation with customizable approval flows and routing

Does the platform automate routine legal tasks and document processes through customizable rules and triggers, reducing manual work and streamlining operations?
Complex Legal Styling and Formatting

✅ Supports complex legal styling and formatting through Word integration

❓ Handles basic to intermediate formatting, but complex styling may require Word plugin

Can you automatically apply and maintain professional legal document formatting, including numbering, cross-references, and hierarchical styles when editing, and when importing/exporting to MS Word?
Integration Capabilities

✅ Extensive integration capabilities with ERP, CRM, P2P, and other enterprise systems (SAP, Salesforce, Microsoft Dynamics, etc.)

✅ 200+ integrations including Salesforce, DocuSign, SAP, Workday, and other business systems

Can you connect with your existing software via standardized APIs and/or custom integrations?
E-signature

✅ Native e-signature capabilities and integrations with DocuSign, Adobe Sign, and others

✅ Native e-signature capabilities included at no additional cost

Can you digitally sign and execute contracts within the platform, without using a 3rd-party, or printing and scanning?
Reporting and Analytics

✅ Comprehensive analytics dashboard, custom reports, and business intelligence capabilities

✅ Robust analytics dashboard with customizable reports and insights

Can the platform track, measure, and visualize contract data, or team usage data to provide real-time ROI figures, actionable business and individual performance insights?
Document Assembly

✅ Template-based document assembly with rules-based logic and approval workflows

✅ Template-based document assembly with workflow automation

Can the platform be used to combine pre-approved legal content and templates to quickly create new contracts and legal documents?
AI Document Editing

❓ Basic AI-assisted editing capabilities, primarily focused on template management rather than free-form AI editing

✅ Ironclad Editor offers AI-assisted editing features and collaboration tools

Does the platform enhance document editing by suggesting improvements, corrections, and alternative language in the document, in real-time?
Legal Research Integration

❌ No native legal research capabilities

❌ No built-in legal research capabilities

Does the platform directly connect to legal databases and precedents that enable research and citation while drafting documents?
Negotiation Support

✅ Comprehensive negotiation tools including clause alternatives, risk highlighting, and approval workflows

✅ Redlining, version control, and approval workflow support for negotiations

Can the platform help track, manage and respond to contract changes and counterparty requests during negotiations?
Data Extraction and OCR

✅ Advanced OCR and data extraction for legacy contracts and third-party paper

✅ Advanced OCR and data extraction for legacy contracts and third-party paper

Can the platform automatically convert scanned documents and images into searchable, editable text while pulling out key information and data points?
Mobile Accessibility

✅ Mobile apps for iOS and Android with approval capabilities and contract access

✅ Mobile-optimized interface and dedicated mobile app

Does the platform have a mobile-optimized interface that allows users to access, review and manage contracts from smartphones and tablets?
Integration with file storage (e.g. Google Drive, Dropbox)

✅ Integration with SharePoint, Box, Google Drive, and enterprise document management systems

✅ Integrates with cloud storage solutions including Google Drive, Dropbox, Box, and OneDrive

Does the platform connect with popular cloud storage platforms to access and manage documents directly within the system?
Community clause library

❌ No community clause library; focused on enterprise-specific clause libraries

❓ Limited community clause library compared to specialized drafting platforms

A shared database of legal clauses contributed and used by legal professionals across organizations, enabling standardized contract language.
Private clause library (for your firm)

✅ Robust private clause library with usage tracking and risk scoring

✅ Ability to create and maintain organization-specific clause libraries

A secure repository where organizations store and manage their own frequently-used contract clauses and legal language.
Community template library

❌ No community template library

❌ No community template library

A shared collection of pre-built legal document templates, contributed to and accessible by all users of the platform.
Private template library (for your firm)

✅ Extensive template management capabilities with version control and rules-based logic

✅ Comprehensive template management for creating and maintaining organization-specific templates

A secure collection of your organization's customized document templates, accessible only to authorized team members within your company.
Microsoft Word Compatibility

✅ Strong Microsoft Word integration with check-in/check-out capabilities and tracked changes

✅ Microsoft Word plugin and .docx import/export capabilities

A seamless integration with Microsoft Word that allows users to draft and edit documents directly within the familiar Word interface.
Formatting pain points

❓ Some users report challenges with complex document formatting when using the web interface rather than Word plugin

❓ Some users report formatting inconsistencies when converting between systems

Does the platform have known common formatting challenges when importing/exporting legal documents? Think table layouts, numbering, and style consistency, for example.
User reviews and known issues

❓ Complex implementation, steep learning curve, and high total cost of ownership

❓ Some users report steep learning curve, complex implementation, and high cost for smaller organizations

A collection of verified 3rd-party customer reviews documenting any known technical issues.
Customer support options and responsiveness

✅ 24/7 global support via phone, email, and customer portal

✅ Email, chat, and phone support with dedicated customer success managers for enterprise clients

Is there a dedicated support team providing assistance through multiple channels including live chat, email, and phone, with defined response time commitments?
Dedicated account manager

✅ Dedicated Customer Success Managers for enterprise clients

✅ Available for enterprise customers

Is there a designated professional who provides personalized support and technical guidance for your platform usage and needs?
Setup and onboarding

❓ Comprehensive but typically requires 3-6 months for full enterprise implementation

❓ Structured implementation process that typically takes 4-8 weeks for enterprise deployments

Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Setup and onboarding

❓ Comprehensive but typically requires 3-6 months for full enterprise implementation

❓ Structured implementation process that typically takes 4-8 weeks for enterprise deployments

Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Company history and development background

✅ Founded in 2009, with a focus on contract management solutions

✅ Founded in 2014, with a focus on contract management automation

A timeline of the company's founding, growth milestones, and key developments in its product evolution and market presence.
Age of company and depth of AI integration

✅ 2009 - Pioneer in enterprise contract management

✅ 2014 - Founded to modernize contract management

A measure of company maturity and experience in developing and implementing artificial intelligence solutions for legal work.
AI accuracy and transparency

❌ Limited information on AI model accuracy and transparency, unlike Genie

❌ Limited information on AI model accuracy and transparency compared to Genie

A clear framework showing how AI makes decisions and measuring the reliability of its outputs across legal tasks.
Market penetration

✅ Used by major enterprises including Microsoft, Airbus, Daimler, Cognizant, and 3M; manages 10+ million contracts worth $1+ trillion

✅ 1,000+ customers including L'Oréal, Mastercard, Dropbox, Snowflake, and Lyft

How widely the product is adopted across different organizations, from small businesses to major enterprises, and total active users.
Open-source vs. proprietary models

✅ Native web-based platform with Microsoft Office plugins

✅ Native web-based platform with Microsoft Word plugin available

AI models that are publicly accessible vs those exclusively owned and controlled by the company.
Deployment options

✅ Offers both cloud-based and on-premises deployment

✅ Cloud-based solution hosted on AWS

Is the platform accessible on the cloud and/or can it be installed directly on-premises, or using company servers?
Target market

✅ Large enterprises, particularly in manufacturing, retail, healthcare, and financial services

✅ Primarily mid-market and enterprise businesses with in-house legal teams

Who is the product designed for? In-house legal teams, law firms, sole practitioners or SME?
Industry specialism

✅ Strong in pharmaceuticals, manufacturing, retail, technology, and financial services

✅ Versatile across various industries with particular strength in technology, retail, and financial services

Is the platform focused on a handful of sectors, or mass-market?
Countries of operation

✅ Global coverage with solutions adaptable to various legal jurisdictions

✅ Global coverage with customers across multiple jurisdictions

Which countries and legal systems the platform operates in and supports.
Pricing model and cost structure

❓ Enterprise pricing based on number of users, contracts under management, and modules implemented; typically starts at $100,000+ annually for mid-sized enterprises

❓ Subscription-based pricing with different tiers (Basic, Growth, Enterprise). Starting around $15,000 annually for smaller implementations, with enterprise deals ranging from $50,000 to $500,000+ annually

Subscription fees, usage limits, and additional costs for accessing and using the platform's features.
Uptime guarantee and service level agreements

✅ 99.9% uptime guarantee for enterprise clients

✅ 99.9% uptime guarantee for enterprise clients

Service reliability commitments and performance standards that specify system availability and response times.
No items found.
Yes
No
Unclear

HIGHLY TRUSTED BY 8,000+ LEGAL TEAMS

Try using Genie's Free AI Legal Assistant

Generate quality, formatted contracts with AI

Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs

Let our Legal AI make 
edits for you

Ask Genie to edit your document in the same way you’d ask a paralegal. Genie makes track changes, and explains its thinking just like a junior lawyer would.

AI review

Can’t find the right template? Create the bespoke agreement in minutes by conversing with our AI and tailoring to your needs

Book your personalised demo now

Schedule a live, interactive demo with a Genie expert
Understand the most valuable features of Genie based on your workflow
Find out exactly how your business will benefit, from hours saved to faster revenue