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Incident Response Form
"I need an Incident Response Form that complies with Indonesian banking regulations and PDP Law requirements, specifically tailored for our Jakarta-based financial institution's cybersecurity team to use starting January 2025."
1. Incident Details: Basic information about the incident including date/time of discovery, incident ID, and initial reporter details
2. Incident Classification: Categorization of the incident type, severity level, and initial impact assessment
3. System/Assets Affected: Identification of affected systems, data, or assets, including any compromised personal data under PDP Law
4. Initial Response Actions: Immediate steps taken to contain or mitigate the incident, including timestamp of actions
5. Impact Assessment: Detailed analysis of the incident's impact on operations, data, and stakeholders
6. Notification Requirements: Documentation of mandatory notifications to regulators (BSSN, Kominfo) and affected parties
7. Resolution Actions: Steps taken to resolve the incident and restore normal operations
8. Sign-off: Approval signatures from relevant authorities and incident handlers
1. External Service Provider Involvement: Details of any third-party service providers involved in incident response, used when external assistance is required
2. Law Enforcement Notification: Documentation of police or law enforcement involvement, included when criminal activity is suspected
3. Business Continuity Measures: Details of business continuity procedures activated, included for severe incidents affecting operations
4. Cost Impact Analysis: Financial impact assessment of the incident, included for major incidents or when required for insurance purposes
1. Incident Timeline Log: Detailed chronological log of all events and actions related to the incident
2. Evidence Collection Checklist: List of collected evidence and chain of custody documentation
3. Communication Log: Record of all internal and external communications regarding the incident
4. Technical Analysis Report: Detailed technical analysis of the incident, including system logs and forensic findings
5. Remediation Plan: Detailed plan for implementing corrective actions and preventing similar incidents
Authors
Financial Services
Healthcare
Technology
Telecommunications
Government
Education
Retail
Manufacturing
Energy
Transportation
E-commerce
Insurance
Banking
Critical Infrastructure
Information Security
IT Operations
Risk Management
Compliance
Legal
Internal Audit
Data Protection
Security Operations Center
Network Operations
Executive Leadership
Human Resources
Corporate Communications
Business Continuity
Chief Information Security Officer
IT Security Manager
Data Protection Officer
Information Security Analyst
Security Operations Center Analyst
Risk Manager
Compliance Officer
IT Director
System Administrator
Network Security Engineer
Incident Response Coordinator
Chief Technology Officer
Chief Risk Officer
Security Consultant
Forensic Investigator
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