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Professional Services Agreement
"I need a Professional Services Agreement for engaging an IT consulting firm to provide cybersecurity services to our Jakarta-based financial institution, with specific provisions for data protection compliance and service level agreements."
1. Parties: Identification of the service provider and client, including registration details and authorized representatives
2. Background: Context of the agreement and general business relationship between the parties
3. Definitions: Key terms used throughout the agreement, including specific Indonesian legal terminology where relevant
4. Scope of Services: Detailed description of professional services to be provided, including deliverables and performance standards
5. Term and Termination: Duration of the agreement, renewal terms, and circumstances for termination
6. Fees and Payment: Compensation structure, payment terms, and applicable taxes (including VAT requirements)
7. Service Provider's Obligations: Key responsibilities, performance standards, and compliance requirements
8. Client's Obligations: Client responsibilities, including cooperation and access requirements
9. Intellectual Property Rights: Ownership and usage rights of work products and pre-existing IP
10. Confidentiality: Protection of confidential information and trade secrets
11. Liability and Indemnification: Limitation of liability and indemnification obligations
12. Force Majeure: Events excusing performance and related procedures
13. Governing Law and Dispute Resolution: Choice of Indonesian law and dispute resolution mechanisms
14. General Provisions: Standard boilerplate clauses including notices, amendments, and language requirements
1. Data Protection: Required when services involve processing personal data under Indonesian data protection regulations
2. Non-Competition: Include when protecting against competitive activities is crucial, subject to Indonesian enforceability requirements
3. Insurance: Include when specific insurance coverage is required for the services
4. Compliance with Anti-Corruption Laws: Important for high-value contracts or government-related services
5. Service Levels: Include when specific performance metrics and remedies need to be defined
6. Security Requirements: Required when services involve access to sensitive systems or information
7. Business Continuity: Important for critical services or long-term engagements
8. Assignment and Subcontracting: Include when flexibility in service delivery structure is needed
1. Schedule A - Scope of Services: Detailed breakdown of services, deliverables, and technical requirements
2. Schedule B - Fee Schedule: Detailed pricing, payment milestones, and expense policies
3. Schedule C - Service Levels: Performance metrics, measurement methods, and related remedies
4. Schedule D - Key Personnel: List of key team members and their roles
5. Appendix 1 - Contact Details: Key contacts and notice details for both parties
6. Appendix 2 - Required Insurance Coverage: Specific insurance types and coverage amounts
7. Appendix 3 - Compliance Requirements: Specific regulatory or industry compliance requirements
8. Appendix 4 - Form of Change Order: Template for documenting changes to services or terms
Authors
Information Technology
Management Consulting
Financial Services
Legal Services
Engineering
Healthcare
Education and Training
Environmental Services
Architecture and Design
Business Process Outsourcing
Marketing and Advertising
Research and Development
Human Resources
Telecommunications
Legal
Procurement
Finance
Operations
Risk and Compliance
Project Management Office
Business Development
Commercial
Administration
Internal Audit
Vendor Management
Chief Executive Officer
Chief Financial Officer
Legal Counsel
Procurement Manager
Project Manager
Contract Administrator
Business Development Manager
Operations Director
Risk Manager
Compliance Officer
Finance Director
Department Head
Managing Partner
Commercial Director
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