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Cease And Desist Letter For Bad Review Template for Ireland

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Key Requirements PROMPT example:

Cease And Desist Letter For Bad Review

"I need a Cease and Desist Letter For Bad Review to address a false and damaging review posted on TrustPilot by a competitor posing as a customer, claiming our restaurant served spoiled food which has caused a 40% drop in bookings."

Document background
A Cease And Desist Letter For Bad Review is utilized when a business faces potentially damaging online reviews that may be false, misleading, or defamatory under Irish law. This document serves as a formal warning and request for action, typically demanding the removal or correction of the review in question. The letter must carefully balance asserting legal rights under Irish defamation law while respecting legitimate consumer rights protected by both Irish and EU regulations. It should clearly identify the problematic review, specify how it violates applicable laws, provide evidence countering false claims, and outline specific demanded actions with deadlines. The document must comply with Irish legal requirements while considering EU-wide regulations regarding online reviews and consumer rights, as Ireland operates within the EU legal framework.
Suggested Sections

1. Sender's Details: Full legal name, address, and contact information of the sending party

2. Recipient's Details: Full name and address of the person who posted the review

3. Date: Date of the letter

4. Subject Line: Clear indication that this is a Cease and Desist Letter regarding a specific review

5. Review Identification: Specific details about the review in question, including platform, date posted, and exact content

6. Legal Basis: Citation of relevant laws being violated (e.g., defamation, false statements)

7. Factual Corrections: Clear statement of why the review is false or misleading, with specific evidence

8. Demands: Specific actions required from the recipient (e.g., removal of review, retraction)

9. Deadline: Clear timeline for compliance

10. Legal Consequences: Statement of potential legal action if demands are not met

11. Signature Block: Formal closing, signature, and sender's details

Optional Sections

1. Previous Communications: Reference to any previous attempts to resolve the issue, used when there have been prior contacts

2. Platform Specific Information: Details about the review platform's policies and procedures, included when relevant to the removal process

3. Business Impact Statement: Description of actual damages caused by the review, included when there is quantifiable harm

4. Good Faith Statement: Declaration of willingness to discuss legitimate concerns, included when trying to maintain customer relations

5. Witness Statement Reference: Reference to witness statements contradicting the review, included when such evidence exists

Suggested Schedules

1. Screenshot of Review: Visual evidence of the exact review in question

2. Evidence Package: Compilation of documents proving the falsity of review claims

3. Communication History: Record of previous attempts to resolve the issue

4. Damage Documentation: Evidence of business losses or damages caused by the review

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈ˰æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
















Clauses




















Relevant Industries

Retail

Hospitality

Professional Services

Healthcare

E-commerce

Food and Beverage

Real Estate

Financial Services

Technology

Education

Construction

Automotive

Relevant Teams

Legal

Compliance

Customer Service

Public Relations

Marketing

Executive Leadership

Risk Management

Operations

Communications

Relevant Roles

Business Owner

Managing Director

Legal Counsel

Compliance Officer

Customer Service Manager

Public Relations Manager

Operations Director

Risk Manager

Marketing Director

Brand Manager

General Manager

Chief Executive Officer

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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