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1. Introduction: States the purpose of the document and identifies the business issuing the terms and conditions
2. Definitions and Interpretation: Defines key terms used throughout the document including 'Invoice', 'Payment Terms', 'Services', 'Goods', etc.
3. Application of Terms: Explains how these terms apply to all invoices issued by the business and their binding nature
4. Invoice Requirements: Details the standard information included on invoices and compliance with Maltese VAT regulations
5. Payment Terms: Specifies payment deadlines, accepted payment methods, and consequences of late payment
6. Prices and VAT: Explains pricing structure, currency, VAT application, and any potential price adjustments
7. Dispute Resolution: Outlines the process for disputing invoice items or amounts
8. Governing Law: Specifies that the terms are governed by Maltese law and subject to Maltese jurisdiction
1. Electronic Invoicing: Include when the business offers electronic invoicing, detailing the specific procedures and requirements
2. Credit Terms: Include when offering credit facilities to certain customers, specifying credit assessment and management procedures
3. International Payments: Include when dealing with international customers, covering exchange rates and international transfer fees
4. Special Discounts: Include when offering early payment discounts or volume-based pricing schemes
5. Data Protection: Include detailed GDPR compliance section when dealing with personal data in B2C transactions
1. Schedule 1 - Payment Methods: Detailed list of accepted payment methods and associated processing times
2. Schedule 2 - VAT Rates: Breakdown of applicable VAT rates for different categories of goods or services
3. Appendix A - Sample Invoice Format: Template showing standard invoice format and required information fields
4. Appendix B - Late Payment Interest Calculation: Example calculations and rates for late payment interest in accordance with Maltese law
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