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Email Archive Policy
"I need an Email Archive Policy for a Malaysian healthcare provider with 500+ employees, ensuring compliance with healthcare data regulations and implementing strict retention periods of 7 years for patient-related emails."
1. Purpose and Scope: Defines the objectives of the email archiving policy and its application scope within the organization
2. Definitions: Clear definitions of technical terms, roles, and concepts used throughout the policy
3. Legal Framework and Compliance: Overview of relevant Malaysian laws and regulations that the policy addresses
4. Roles and Responsibilities: Defines who is responsible for various aspects of email archiving, including IT staff, employees, and management
5. Email Retention Requirements: Specifies mandatory retention periods for different types of emails and basis for retention
6. Archiving Procedures: Details the technical process of archiving emails, including automation and manual procedures
7. Security and Access Controls: Specifies security measures for archived emails and access permission levels
8. Search and Retrieval: Procedures for searching and retrieving archived emails
9. Deletion and Disposal: Procedures for secure deletion of emails after retention period expires
10. Policy Compliance and Enforcement: Consequences of non-compliance and enforcement procedures
11. Review and Updates: Process for regular review and updating of the policy
1. Business Continuity and Disaster Recovery: Procedures for ensuring email archive availability during system failures or disasters - required for organizations with strict uptime requirements
2. Legal Hold Procedures: Specific procedures for preserving emails subject to legal proceedings or investigations - necessary for organizations with frequent legal requirements
3. Industry-Specific Requirements: Additional requirements for specific industries (e.g., financial services, healthcare) - needed for regulated industries
4. International Data Transfer: Procedures for handling archived emails that may be transferred internationally - necessary for organizations with international operations
5. Email Classification: Guidelines for classifying emails by importance or sensitivity - useful for organizations handling sensitive information
6. Storage Optimization: Procedures for managing storage space and costs - relevant for organizations with large email volumes
1. Technical Specifications: Detailed technical requirements for the email archiving system, including storage requirements and supported formats
2. Retention Schedule: Detailed retention periods for different categories of emails and business records
3. Access Control Matrix: Detailed matrix showing access permissions for different roles and departments
4. System Architecture: Technical diagram and description of the email archiving system architecture
5. Audit Procedures: Detailed procedures for conducting regular audits of the email archiving system
6. Forms and Templates: Standard forms for requesting archive access, deletion requests, and other related procedures
Authors
Financial Services
Healthcare
Legal Services
Government
Education
Manufacturing
Technology
Telecommunications
Professional Services
Retail
Energy
Construction
Transportation
Media and Entertainment
Information Technology
Legal
Compliance
Human Resources
Information Security
Risk Management
Operations
Internal Audit
Records Management
Executive Leadership
Administrative Support
Chief Information Officer
IT Director
Compliance Officer
Legal Counsel
Data Protection Officer
IT Manager
Systems Administrator
Records Manager
Information Security Manager
Risk Manager
HR Director
Department Managers
Executive Officers
Audit Manager
Operations Manager
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Email Archive Policy
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