tiktok³ÉÈË°æ

All Countries
Procurement
Master Subscription Agreement

Master Subscription Agreement Template for Malaysia

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Master Subscription Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Master Subscription Agreement

"I need a Master Subscription Agreement for my SaaS company based in Malaysia that provides enterprise-level project management software to corporate clients, with specific provisions for data protection compliance and service level commitments."

Celebrated by
Collaborations with
Investors
Document background
The Master Subscription Agreement serves as the foundational contract for businesses offering subscription-based products or services in Malaysia. It is designed to comply with Malaysian legislation, including the Contracts Act 1950, Electronic Commerce Act 2006, and Personal Data Protection Act 2010. This agreement is particularly relevant for companies providing ongoing services, software access, or regular product deliveries, establishing the legal framework for the service provider-customer relationship. The MSA covers crucial elements such as service terms, pricing, usage rights, data protection, and service levels, while incorporating Malaysian legal requirements and business practices. It's structured to accommodate various subscription models while providing adequate protection for both parties' interests and ensuring regulatory compliance.
Suggested Sections

1. Parties: Identification of the contracting parties - service provider and customer

2. Background: Context of the agreement and brief description of the subscription services

3. Definitions and Interpretation: Defined terms used throughout the agreement and rules of interpretation

4. Subscription Services: Detailed description of services, access rights, and delivery methods

5. Term and Renewal: Initial term, renewal terms, and termination rights

6. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

7. Service Provider Obligations: Core obligations including service delivery, support, and maintenance

8. Customer Obligations: Customer responsibilities, acceptable use policy, and compliance requirements

9. Data Protection: Compliance with PDPA 2010 and data handling obligations

10. Intellectual Property Rights: Ownership and licensing of IP, restrictions on use

11. Confidentiality: Protection of confidential information and trade secrets

12. Service Levels: Performance standards, metrics, and remedies for failure

13. Warranties and Disclaimers: Service provider warranties and limitations

14. Liability and Indemnification: Limitation of liability and mutual indemnification obligations

15. Force Majeure: Events beyond reasonable control and their consequences

16. Termination: Termination rights, causes, and consequences

17. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law

Optional Sections

1. Professional Services: Additional implementation, training, or consulting services if offered

2. Security Requirements: Specific security standards and certifications if dealing with sensitive data

3. Disaster Recovery: Business continuity and disaster recovery procedures for critical services

4. Third-Party Integrations: Terms governing integration with third-party services or platforms

5. Change Management: Procedures for implementing changes to services or terms

6. Audit Rights: Customer audit rights for regulatory compliance or security purposes

7. Service Credits: Financial compensation scheme for service level failures

8. White Labeling: Terms for white-label or rebranding arrangements if applicable

Suggested Schedules

1. Schedule 1 - Service Description: Detailed technical specifications and features of the subscription services

2. Schedule 2 - Service Levels: Detailed service level agreements, metrics, and measurement methods

3. Schedule 3 - Pricing and Payment Terms: Detailed fee structure, pricing tiers, and payment terms

4. Schedule 4 - Support Services: Support level descriptions, response times, and escalation procedures

5. Schedule 5 - Data Processing Agreement: Detailed data protection obligations and procedures

6. Schedule 6 - Acceptable Use Policy: Detailed rules and restrictions for service usage

7. Schedule 7 - Service Implementation Plan: Timeline and milestones for service implementation if applicable

8. Appendix A - Technical Requirements: Customer system requirements and technical specifications

9. Appendix B - Authorized Users: Definition and categories of authorized users and access levels

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok³ÉÈË°æ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions

































Clauses








































Relevant Industries

Technology and Software

Digital Services

Healthcare

Professional Services

Media and Entertainment

Education and E-learning

Financial Services

Telecommunications

Cloud Computing

Manufacturing

Retail

Consulting Services

Relevant Teams

Legal

Commercial

Sales

Information Technology

Operations

Compliance

Risk Management

Finance

Procurement

Product Development

Customer Success

Business Development

Relevant Roles

Legal Counsel

Contract Manager

Chief Legal Officer

Commercial Director

Business Development Manager

Account Executive

Sales Director

Chief Technology Officer

Product Manager

Operations Manager

Compliance Officer

Risk Manager

Chief Financial Officer

Procurement Manager

IT Director

Chief Executive Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Professional Services Agreement

Malaysian-law governed agreement for professional services provision, establishing service terms and mutual obligations between provider and client.

find out more

Loan Agreement Document

A Malaysian law-governed agreement establishing terms and conditions for a loan facility between lender and borrower, including principal, interest, repayment terms, and security arrangements.

find out more

Company Contract Agreement

A Malaysian law-governed agreement establishing contractual terms and conditions between companies, defining their business relationship and mutual obligations.

find out more

Business Transfer Agreement

A Malaysian law-governed agreement facilitating the complete transfer of business assets and operations from one entity to another.

find out more

Contract For Service And Contract Of Service

Malaysian law-compliant agreement defining either employment or independent contractor relationships, including terms, conditions, and obligations of all parties.

find out more

Terms Of Business Agreement

A Malaysian law-governed agreement establishing key terms and conditions for business relationships between parties, including service delivery, payment terms, and mutual obligations.

find out more

Individual Consultant Agreement

Malaysian law-governed agreement between a company and an independent consultant, establishing terms of engagement and scope of services.

find out more

Terms Of Service Agreement

A Malaysian law-compliant agreement outlining the terms and conditions for service provision and usage between service providers and their users.

find out more

Client Service Agreement

A Malaysian law-governed agreement establishing terms and conditions for professional service delivery between a service provider and client.

find out more

Simple Contract For Services

Malaysian-law governed service agreement establishing terms between service provider and client, with clear deliverables and payment terms.

find out more

Service Provider Agreement

A Malaysian law-governed agreement defining the terms and conditions between a service provider and client for the provision of specified services.

find out more

Service Agreement Contract

A Malaysian law-governed agreement defining the terms and conditions for service provision between a service provider and client.

find out more

Master Subscription Agreement

A Malaysian law-governed agreement establishing terms for subscription-based services, including service delivery, payment terms, and compliance with local regulations.

find out more

Landlord Rental Agreement

A Malaysian law-governed agreement establishing rental terms and conditions between landlord and tenant, including rights, obligations, and compliance with local property regulations.

find out more

General Service Agreement

A Malaysian law-governed agreement establishing terms and conditions for service provision between parties, including scope, payment terms, and mutual obligations.

find out more

Contract For Payment Agreement

A Malaysian law-governed agreement that establishes payment terms, schedules, and obligations between parties, ensuring legal compliance and protection for all involved parties.

find out more

Client Confidentiality Agreement

A Malaysian law-governed confidentiality agreement protecting sensitive information shared between clients and service providers.

find out more

Client Agreement Contract

A Malaysian law-governed agreement establishing terms and conditions between service providers and their clients, ensuring regulatory compliance and mutual protection of interests.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.

Read our Privacy Policy.