The Sales and Service Agreement is designed for businesses operating in Malaysia that provide both products and associated services to their customers. This document type is particularly relevant when the supply of goods is accompanied by related services such as installation, maintenance, support, or training. The agreement ensures compliance with Malaysian legal requirements while protecting both parties' interests through clear definitions of responsibilities, quality standards, and performance metrics. It's commonly used in scenarios where ongoing service relationships are tied to product sales, such as technology implementations, industrial equipment supply, or professional service arrangements. The document includes provisions for ordering processes, delivery terms, service levels, warranties, and payment terms, making it suitable for both one-time transactions and ongoing business relationships.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership聽of your docs
1. Parties: Identification and details of the contracting parties
2. Background: Context of the agreement and general business relationship between the parties
3. Definitions and Interpretation: Definitions of key terms and interpretation rules for the agreement
4. Scope of Products and Services: Detailed description of products to be sold and services to be provided
5. Ordering Process: Procedures for placing and accepting orders for products and services
6. Pricing and Payment Terms: Pricing structure, payment terms, invoicing procedures, and applicable taxes
7. Delivery and Performance: Terms for delivery of products and performance of services
8. Quality and Standards: Quality requirements for products and service level standards
9. Warranties and Representations: Warranties for products and services, and general representations by both parties
10. Term and Termination: Duration of agreement and circumstances for termination
11. Intellectual Property Rights: Ownership and usage rights of intellectual property
12. Confidentiality: Protection and handling of confidential information
13. Liability and Indemnification: Limitations of liability and indemnification obligations
14. Force Majeure: Provisions for unforeseen circumstances preventing performance
15. General Provisions: Standard boilerplate clauses including notices, amendments, governing law, etc.
1. Insurance: Insurance requirements - include when high-value products or high-risk services are involved
2. Data Protection: Specific data handling and privacy provisions - include when personal data is processed
3. Export Control: Export compliance requirements - include for international sales
4. Training and Support: Details of training and support services - include for complex products or services
5. Acceptance Testing: Product or service acceptance procedures - include for custom or complex deliverables
6. Transition Services: Procedures for service transition - include when complex service handover is required
7. Compliance with Shariah Law: Islamic law compliance provisions - include when parties require Shariah compliance
8. Change Management: Procedures for managing changes - include for long-term or complex arrangements
1. Product Specifications: Detailed technical specifications of products
2. Service Specifications: Detailed description of services and service levels
3. Price List: Detailed pricing information for products and services
4. Service Level Agreement (SLA): Specific service levels, metrics, and performance standards
5. Territory Schedule: Defined territories for sales and service provision
6. Key Personnel: List of key personnel responsible for service delivery
7. Technical Requirements: Technical specifications and requirements for service delivery
8. Form of Purchase Order: Standard form for placing orders under the agreement
Find the exact document you need
Land Buy Sell Agreement
A Malaysian law-governed agreement for the sale and purchase of land property, detailing terms, conditions, and obligations of both parties.
Download
Harmless Agreement
A Malaysian law-governed agreement where one party agrees to indemnify and hold another party harmless from specified risks and liability claims.
Download
Sales Exclusivity Agreement
A Malaysian law-governed agreement establishing exclusive distribution rights between a supplier and distributor within a specified territory.
Download
Conditional Purchase Agreement
A Malaysian law-governed agreement setting out terms for a purchase transaction subject to specific conditions, detailing rights, obligations, and completion requirements.
Download
Vessel Purchase And Sale Agreement
A Malaysian law-governed agreement for the sale and purchase of marine vessels, outlining transfer terms, conditions, and compliance requirements.
Download
Subcontractor Hold Harmless Agreement
A Malaysian law-governed agreement establishing indemnification obligations between contractor and subcontractor, protecting the contractor from claims arising from subcontractor's work.
Download
Land Sale Agreement Form
A Malaysian law-governed agreement for the sale and purchase of land, ensuring legal transfer of ownership and compliance with local regulations.
Download
Agreement To Sell Personal Property
A Malaysian law-compliant agreement for the sale of personal property, establishing terms and conditions for property transfer between parties.
Download
Sales Manager Agreement
A Malaysian law-governed employment agreement for Sales Managers, defining role responsibilities, compensation, and employment terms.
Download
Conditional Sales Purchase Agreement
A Malaysian law-governed agreement for conditional sale of goods where ownership transfers upon fulfillment of specified conditions, typically full payment.
Download
Truck Sale Agreement
A Malaysian law-governed agreement for the sale and purchase of trucks, covering vehicle specifications, payment terms, and ownership transfer requirements.
Download
Agreement Of Purchase And Sale Condominium Resale
A Malaysian law-governed agreement for the resale of a condominium unit between existing owner and purchaser, detailing sale terms and conditions.
Download
Vehicle Sale Purchase Agreement
A Malaysian law-governed agreement documenting the sale and purchase of a vehicle, including transfer terms and parties' obligations.
Download
Sales Non Compete Agreement
A Malaysian law-governed agreement establishing non-compete obligations for sales professionals to protect business interests and customer relationships.
Download
Real Estate Buyers Agreement Form
A Malaysian law-governed agreement that formalizes property sale terms between buyer and seller, ensuring compliance with local property regulations.
Download
Export Sales Contract
A Malaysian law-governed contract establishing terms for international sale of goods, addressing delivery, payment, quality standards, and export compliance requirements.
Download
Registered Agreement For Sale
A legally binding property sale agreement under Malaysian law that documents the terms and conditions for the transfer of real property ownership.
Download
Preliminary Sale And Purchase Agreement
A Malaysian law-governed preliminary agreement establishing key terms and conditions for a proposed property sale, serving as a precursor to the final Sale and Purchase Agreement.
Download
Sales And Service Contract
A Malaysian law-governed contract combining sale of goods and provision of services, establishing terms for integrated product-service offerings.
Download
Sale And Purchase Agreement Key Terms
Malaysian law-governed template for documenting key terms of sale and purchase transactions, ensuring compliance with local regulations and commercial practices.
Download
Buy Sell Agreement Form
A Malaysian law-governed agreement that establishes terms and conditions for the sale and purchase of assets, goods, or business interests.
Download
Buy Sale Agreement Form
A Malaysian legal document formalizing property sale terms and ownership transfer between vendor and purchaser, governed by Malaysian property and contract law.
Download
Loan Purchase And Sale Agreement
A Malaysian law-governed agreement for the sale and transfer of loan portfolios between financial institutions, including associated rights and obligations.
Download
Sale And Leaseback Contract
A Malaysian law-governed agreement enabling property sale and immediate leaseback, combining property sale and lease provisions while ensuring compliance with local regulations.
Download
Term Sheet For Sale Of Business
A preliminary agreement under Malaysian law outlining key terms and conditions for a business sale transaction, serving as a framework for detailed negotiations and final documentation.
Download
Simple Asset Purchase Agreement
A Malaysian law-compliant agreement for the straightforward purchase and sale of assets between parties.
Download
Motorcycle Sales Agreement
A Malaysian law-governed agreement outlining terms and conditions for motorcycle sale and purchase, ensuring regulatory compliance and protecting both seller and buyer interests.
Download
Commercial Purchase Agreement
A legally binding contract under Malaysian law governing the sale and purchase of goods between commercial entities, outlining key terms, conditions, and obligations of the transaction.
Download
Whole Sale Contract
Malaysian law-governed agreement for bulk sale and purchase of goods between businesses, establishing key trading terms and conditions.
Download
Standard Contract Of Sale
A Malaysian law-governed Standard Contract of Sale template for documenting sale transactions between parties, ensuring legal compliance and protection of both seller and buyer interests.
Download
Sales And Distribution Agreement
A Malaysian law-governed agreement establishing terms for product distribution between supplier and distributor, including territorial rights, pricing, and performance obligations.
Download
Sale Of Business Contract
A Malaysian law-governed agreement documenting the terms and conditions for the sale and purchase of a business, including all essential transaction elements and regulatory compliance requirements.
Download
Motorcycle Sale Contract
A Malaysian law-governed contract for the sale and purchase of a motorcycle, detailing specifications, price, and ownership transfer terms.
Download
Sales And Marketing Agreement
A Malaysian-law governed agreement establishing terms between a company and its marketing/sales partner for product/service promotion and sales.
Download
Partnership Sale Agreement
A Malaysian law-governed agreement for the sale and transfer of partnership interests, including terms, conditions, and obligations of all involved parties.
Download
Sales And Service Agreement
A Malaysian law-governed agreement establishing terms for combined product sales and service provision between parties.
Download
Apartment Purchase Agreement
A Malaysian law-compliant agreement for the sale and purchase of an apartment unit, detailing terms, conditions, and obligations of the transaction.
Download
Sales Partnership Agreement
A Malaysian law-governed agreement establishing terms and conditions for sales partnership arrangements between companies, including commission structures and territorial rights.
Download
Sales Consultant Contract
Malaysian-law governed agreement for engaging sales consultants, defining service terms, compensation, and compliance requirements.
Download
Car Sale Contract
A Malaysian-law governed agreement for the sale and purchase of motor vehicles, detailing terms of sale and transfer of ownership.
Download
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)