The Service Engagement Agreement is a fundamental commercial document used to formalize service arrangements between businesses or professionals in Malaysia. This agreement type is essential when engaging external service providers, consultants, or professional service firms, establishing clear parameters for the service relationship. The document addresses key aspects required under Malaysian law, including service scope, payment terms, performance standards, and liability provisions. A Service Engagement Agreement is particularly crucial in protecting both parties' interests while ensuring compliance with Malaysian regulatory requirements, including the Contracts Act 1950, Service Tax Act 2018, and industry-specific regulations. It serves as a comprehensive framework for managing service relationships, risk allocation, and dispute resolution in the Malaysian business context.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership聽of your docs
1. Parties: Identification and details of the service provider and client
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Commencement: Duration of the agreement and start date
6. Fees and Payment: Payment terms, rates, invoicing, and payment methods
7. Obligations of Service Provider: Key responsibilities and service standards
8. Obligations of Client: Client's responsibilities and commitments
9. Representations and Warranties: Standard warranties about capacity and ability to perform
10. Confidentiality: Protection of confidential information
11. Termination: Grounds and process for ending the agreement
12. Limitation of Liability: Caps on liability and exclusions
13. Force Majeure: Provisions for unforeseen circumstances
14. Notices: How formal communications should be made
15. Governing Law and Jurisdiction: Confirmation of Malaysian law and jurisdiction
16. General Provisions: Standard boilerplate clauses including assignment, variation, and severability
1. Intellectual Property Rights: Required when services involve creation of new IP or use of existing IP
2. Data Protection: Required when personal data processing is involved, ensuring PDPA compliance
3. Non-Competition: Optional restrictions on service provider's competitive activities
4. Insurance: Required for high-risk services or when professional indemnity is needed
5. Service Levels: Required when specific performance metrics need to be maintained
6. Audit Rights: Important for regulated industries or when compliance verification is needed
7. Staff and Subcontracting: Required when service provider may need to use subcontractors or specific staff
8. Exit Assistance: Important for complex services requiring transition upon termination
9. Foreign Law Compliance: Required when services have international elements
1. Schedule 1 - Service Description: Detailed specification of services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Performance metrics and measurement methods
4. Schedule 4 - Key Personnel: Details of key staff assigned to provide the services
5. Schedule 5 - Client Materials and Requirements: List of items/access client must provide
6. Schedule 6 - Change Control Procedure: Process for making changes to services or terms
7. Appendix A - Form of Report: Template for required service reports
8. Appendix B - Security Requirements: Security protocols and requirements
Find the exact document you need
Engagement Letter For Professional Services
A Malaysian-compliant engagement letter establishing terms and conditions for professional service delivery.
Download
Engagement Letter For Company Secretarial Services
A Malaysian law-governed engagement letter establishing the terms and scope of company secretarial services between a professional service provider and client company.
Download
Service Engagement Letter
A Malaysian-law governed professional services engagement letter that defines the scope, terms, and responsibilities between a service provider and client.
Download
Advisory Services Engagement Letter
A Malaysian-compliant engagement letter establishing terms and conditions for professional advisory services between an advisory firm and its client.
Download
Professional Engagement Letter
A Malaysian-law governed letter establishing professional service terms between a service provider and client, defining scope, fees, and obligations.
Download
Financial Advisor Engagement Letter
A Malaysian-law governed engagement letter establishing the terms and conditions between a licensed financial advisor and their client, compliant with Malaysian financial services regulations.
Download
Service Engagement Agreement
A Malaysian law-governed agreement establishing terms and conditions for the provision of professional services between a service provider and client.
Download
Contractor Engagement Letter
A Malaysian law-governed letter establishing and defining the terms of engagement between a company and an independent contractor.
Download
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)