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1. Insurance: Required when services involve physical presence or high-risk activities

2. Personnel Requirements: Used when specific qualifications or security clearances are needed

3. Compliance with Laws: Detailed section needed for heavily regulated industries

4. Security Requirements: Required when vendor needs access to client systems or facilities

5. Business Continuity: Important for critical services or long-term engagements

6. Environmental Compliance: Needed for services with environmental impact

7. Anti-Corruption: Detailed section for government-related or high-value contracts

8. Change Control: Required for complex or technology-related services

9. Subcontracting: Needed when vendor may need to engage subcontractors

1. Schedule 1 - Service Description: Detailed specification of services to be provided

2. Schedule 2 - Service Levels and KPIs: Specific performance metrics and measurement criteria

3. Schedule 3 - Fee Schedule: Detailed pricing, payment terms, and rate cards

4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation

5. Schedule 5 - Contact Details: Key personnel and escalation contacts for both parties

6. Schedule 6 - Data Processing Agreement: Detailed data handling and protection requirements

7. Schedule 7 - Required Insurance Coverage: Specific insurance types and coverage amounts

8. Appendix A - Security Requirements: Technical and operational security standards

9. Appendix B - Reporting Requirements: Templates and specifications for required reports