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1. Parties: Identification of the building owner/client and the building management company
2. Background: Context of the agreement and brief description of the property
3. Definitions: Definitions of key terms used throughout the agreement
4. Appointment and Term: Formal appointment of the manager and duration of the contract
5. Scope of Services: Detailed description of core building management services to be provided
6. Manager's Obligations: Key responsibilities and duties of the building manager
7. Client's Obligations: Key responsibilities and obligations of the building owner/client
8. Financial Provisions: Management fees, payment terms, and financial reporting requirements
9. Performance Standards: Required service levels and performance metrics
10. Staff and Contractors: Requirements for hiring and managing staff and contractors
11. Insurance and Liability: Insurance requirements and allocation of risks
12. Health and Safety: Health and safety obligations and procedures
13. Reporting and Records: Required reports, documentation, and record-keeping
14. Termination: Grounds and procedures for contract termination
15. Dispute Resolution: Procedures for handling disputes
16. General Provisions: Standard contractual provisions including notices, amendments, and governing law
1. Environmental Management: Specific environmental obligations and procedures - include when building has specific environmental certifications or requirements
2. Security Services: Detailed security provisions - include for high-security buildings or those requiring specialized security arrangements
3. Tenant Relations: Procedures for managing tenant relationships - include for multi-tenant buildings
4. Asset Management: Long-term asset management and capital improvement planning - include for premium properties or when specifically requested
5. Emergency Procedures: Detailed emergency response procedures - include for high-risk buildings or those with special requirements
6. Technology Systems: Management of building automation and technology systems - include for smart buildings
7. Parking Management: Specific provisions for parking facility management - include when parking facilities are part of the property
1. Schedule 1 - Property Details: Detailed description of the property including location, facilities, and systems
2. Schedule 2 - Scope of Services: Detailed breakdown of all services to be provided
3. Schedule 3 - Fee Schedule: Detailed breakdown of all fees and charges
4. Schedule 4 - Performance Metrics: Specific performance indicators and measurement criteria
5. Schedule 5 - Staff Organization: Organizational structure and key personnel requirements
6. Schedule 6 - Maintenance Schedule: Planned maintenance programs and schedules
7. Schedule 7 - Operating Procedures: Standard operating procedures for various building systems
8. Schedule 8 - Reporting Templates: Templates for required reports and documentation
9. Appendix A - Emergency Contacts: List of emergency contacts and procedures
10. Appendix B - Insurance Requirements: Detailed insurance requirements and minimum coverage levels
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