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1. Parties: Identification and details of all parties entering into the dispute resolution agreement
2. Background: Context of the relationship between parties and reason for entering into this agreement
3. Definitions: Key terms used throughout the agreement defined for clarity and consistency
4. Scope of Agreement: Types of disputes covered by this agreement and any exclusions
5. Notice of Dispute: Process and requirements for initiating the dispute resolution procedure
6. Negotiation Process: First tier of dispute resolution - direct negotiation requirements and procedures
7. Mediation Procedure: Second tier - detailed mediation process, selection of mediator, and conduct of mediation
8. Arbitration Procedure: Final tier - arbitration rules, appointment of arbitrators, and conduct of proceedings
9. Confidentiality: Obligations regarding confidentiality of the dispute resolution process and any information shared
10. Costs: Allocation of costs for different stages of dispute resolution
11. Governing Law and Jurisdiction: Specification of Nigerian law as governing law and relevant jurisdiction
12. General Provisions: Standard clauses including notices, amendments, and severability
1. Expert Determination: Optional section for technical disputes requiring expert determination before other resolution methods
2. Emergency Relief: Procedures for seeking urgent interim relief while preserving dispute resolution obligations
3. Multi-Tier Escalation: For complex commercial relationships - detailed management escalation procedures before formal dispute resolution
4. Multiple Parties: Special provisions for disputes involving more than two parties
5. Joinder and Consolidation: Provisions for joining related disputes or parties, used in complex commercial relationships
6. Language of Proceedings: Required when parties operate in multiple languages or jurisdictions
1. Mediation Rules: Detailed rules governing the mediation process, often incorporating institutional rules
2. Arbitration Rules: Comprehensive rules for arbitration proceedings
3. Fee Schedule: Schedule of fees for mediators, arbitrators, and administrative costs
4. Notice Forms: Template forms for initiating different stages of dispute resolution
5. Escalation Matrix: Detailed contact information and timelines for management escalation procedures
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