The Outsourcing Service Agreement is essential for businesses operating in Nigeria who wish to engage external service providers for various business functions. This document is particularly relevant in the context of Nigeria's growing outsourcing sector and increasing focus on regulatory compliance, particularly regarding data protection under the NDPR. The agreement serves as a comprehensive framework for managing outsourcing relationships, defining service expectations, and ensuring compliance with Nigerian laws and regulations. It is commonly used when companies need to outsource non-core functions, implement cost-saving measures, or access specialized expertise while maintaining control over service delivery and quality. The document typically includes detailed service specifications, performance metrics, pricing structures, and risk management provisions tailored to the Nigerian business environment.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership聽of your docs
1. Parties: Identifies the contracting parties - the service provider and the client company
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided by the service provider
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Service Provider Obligations: Key responsibilities and commitments of the service provider
7. Client Obligations: Key responsibilities and commitments of the client
8. Service Levels: Performance standards and metrics for service delivery
9. Fees and Payment Terms: Pricing, payment schedule, and related financial terms
10. Data Protection and Confidentiality: Obligations regarding data handling and confidential information under NDPR
11. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision
12. Personnel and Subcontracting: Requirements regarding staff and use of subcontractors
13. Termination: Circumstances and process for ending the agreement
14. Liability and Indemnification: Risk allocation between parties and liability limitations
15. Force Majeure: Provisions for handling events beyond parties' control
16. Dispute Resolution: Process for resolving disputes between parties
17. Governing Law: Specification of Nigerian law as governing law and jurisdiction
1. Transition Services: Required when services need to be transitioned from existing providers or back to the client
2. Business Continuity: Needed for critical services requiring disaster recovery planning
3. Change Control: For agreements where scope or specifications may need formal variation processes
4. Non-Competition: When restricting service provider from working with competitors is necessary
5. Export Control: Required when services involve cross-border data or technology transfer
6. Insurance: Detailed insurance requirements for high-risk services
7. Security Requirements: For services involving sensitive systems or data access
8. Regulatory Compliance: For industry-specific regulatory requirements (e.g., financial services)
1. Schedule 1 - Service Description: Detailed technical specifications of services to be provided
2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics and measurement methods
3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, rates, and payment terms
4. Schedule 4 - Implementation Plan: Timeline and milestones for service implementation
5. Schedule 5 - Approved Subcontractors: List of pre-approved subcontractors if applicable
6. Schedule 6 - Data Processing Agreement: Detailed data protection and processing requirements under NDPR
7. Schedule 7 - Business Continuity Plan: Detailed disaster recovery and business continuity procedures
8. Schedule 8 - Required Insurance Coverage: Specific insurance types and coverage amounts
9. Appendix A - Contact Details: Key contact persons and escalation matrix
10. Appendix B - Technical Infrastructure: Technical requirements and specifications
Find the exact document you need
Outstaffing Agreement
A Nigerian law-governed agreement for the provision of outstaffed personnel from a service provider to a client company, establishing terms for employment, service delivery, and compliance.
Download
HR Outsourcing Agreement
Nigerian-law governed agreement for outsourcing HR functions to external providers, ensuring compliance with local employment and data protection regulations.
Download
Sales And Marketing Outsourcing Agreement
A Nigerian law-governed agreement for outsourcing sales and marketing functions to external service providers, including service scope, performance metrics, and regulatory compliance requirements.
Download
Outsourced Employee Contract
A Nigerian law-governed contract establishing terms and conditions for outsourced employment relationships between service provider, client company, and employee.
Download
IT Outsourcing Agreement
Nigerian-law governed agreement for IT services outsourcing, covering service delivery, compliance, and risk allocation under Nigerian regulations.
Download
HR Outsourcing Contract
A Nigerian law-governed agreement establishing terms for outsourcing human resources functions to an external service provider, ensuring compliance with local employment regulations.
Download
Employee Outsourcing Agreement
Nigerian law-governed agreement for outsourcing employees from a service provider to a client company, covering employment terms, compliance, and operational requirements.
Download
Outsourcing Service Agreement
A Nigerian law-governed agreement establishing terms for outsourcing services, including service delivery, performance metrics, and compliance requirements.
Download
Outsourcing Service Level Agreement
A Nigerian law-governed agreement establishing service levels and performance metrics for outsourced services between a provider and customer.
Download
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)