This SaaS User Agreement template is designed for software service providers operating under Dutch jurisdiction who need a robust legal framework for their service offering. The document is particularly relevant for companies providing cloud-based software solutions to customers in the Netherlands and the European Union. It incorporates essential elements required by Dutch law and EU regulations, including GDPR compliance, consumer protection provisions, and electronic commerce requirements. The agreement should be used when establishing new SaaS service relationships or updating existing terms to ensure current legal compliance. It includes comprehensive coverage of service terms, data protection, security measures, service levels, and liability provisions, making it suitable for both B2B and B2C relationships in the Dutch market.
Create a bespoke document in minutes, or upload and review your own.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership聽of your information
Key Requirements PROMPT example:
SaaS User Agreement
"I need a SaaS User Agreement for my small fintech startup based in Amsterdam, launching a personal finance management app for Dutch consumers in March 2025 - it needs to be GDPR-compliant and include clear terms about free trial periods."
1. Parties: Identification of the service provider and user/customer
2. Background: Brief context about the service and purpose of the agreement
3. Definitions: Definitions of key terms used throughout the agreement
4. Service Description: Detailed description of the SaaS services provided
5. User Rights and Access: Terms of service access, user accounts, and license grants
6. Service Level Commitments: Performance standards, availability, and support levels
7. Data Protection and Privacy: GDPR compliance, data processing terms, and privacy obligations
8. Security Requirements: Security measures, protocols, and incident response procedures
9. Payment Terms: Pricing, payment methods, billing cycles, and related terms
10. Term and Termination: Duration, renewal, and termination conditions
11. Intellectual Property Rights: IP ownership, licenses, and restrictions
12. Confidentiality: Protection of confidential information and trade secrets
13. Liability and Indemnification: Limitation of liability and indemnification obligations
14. Force Majeure: Circumstances excusing performance obligations
15. Governing Law and Jurisdiction: Application of Dutch law and jurisdiction for disputes
16. General Provisions: Miscellaneous legal provisions including assignment and notices
1. Professional Services: Include when offering additional implementation or consulting services
2. Third-Party Integrations: Include when the service integrates with third-party applications
3. Free Trial Terms: Include when offering free trial periods
4. Service Credits: Include when offering compensation for service level failures
5. Reseller Provisions: Include when allowing users to resell or white-label the service
6. Insurance Requirements: Include for enterprise customers requiring specific insurance coverage
7. Audit Rights: Include for enterprise customers requiring audit capabilities
8. Business Continuity: Include when enterprise customers require detailed disaster recovery plans
1. Service Level Agreement (SLA): Detailed service levels, metrics, and remedies
2. Data Processing Agreement: Detailed GDPR-compliant data processing terms
3. Acceptable Use Policy: Detailed rules and restrictions for service usage
4. Security Policy: Detailed security measures and protocols
5. Support Services Description: Detailed support levels, response times, and procedures
6. Price List: Detailed pricing tiers and optional features
7. Technical Requirements: Detailed technical specifications and requirements
8. Service Description: Detailed description of service features and functionality
Authors
Relevant legal definitions
Clauses
Relevant Industries
Technology
Healthcare
Financial Services
Education
Retail
Manufacturing
Professional Services
Telecommunications
Government
Non-Profit
Media and Entertainment
Real Estate
Insurance
Logistics and Transportation
Energy and Utilities
Relevant Teams
Legal
Compliance
Information Technology
Information Security
Sales
Business Development
Product Management
Operations
Customer Success
Risk Management
Data Protection
Commercial
Vendor Management
Relevant Roles
Legal Counsel
Privacy Officer
Data Protection Officer
Contract Manager
Commercial Director
Chief Technology Officer
Chief Information Officer
Head of Compliance
Sales Director
Product Manager
Information Security Manager
Risk Manager
Business Development Manager
Operations Director
Customer Success Manager
Find the exact document you need
Legal License Agreement
A Dutch law-governed agreement establishing terms for licensing intellectual property, software, content, or technology between parties, compliant with Dutch and EU regulations.
find out more
Application Software License Agreement
Dutch law-governed agreement defining terms for software licensing, including usage rights, obligations, and compliance with EU regulations.
find out more
EULA And Privacy Policy
Combined EULA and Privacy Policy document compliant with Dutch and EU law, governing software usage terms and data protection requirements.
find out more
Business License Agreement
A Dutch law-governed agreement establishing terms for business licensing rights, including operational permissions and compliance requirements.
find out more
Technical License Agreement
Dutch law-governed agreement for licensing technical intellectual property, including implementation requirements and compliance standards.
find out more
As Is License Agreement
Dutch law-governed As Is License Agreement for software licensing without warranties, establishing terms for usage while limiting licensor liability.
find out more
Standard License Agreement
A Dutch law-governed agreement establishing terms for licensing intellectual property, technology, or software between a licensor and licensee.
find out more
Reseller License Agreement
A Dutch law-governed agreement establishing terms for product/service resale rights, including licensing, distribution, and commercial terms.
find out more
Digital License Agreement
Dutch-law governed agreement for licensing digital products, software, or content, establishing usage rights and obligations between licensor and licensee.
find out more
SaaS User Agreement
Dutch law-governed agreement setting terms and conditions for SaaS service provision and usage, ensuring compliance with Dutch and EU regulations.
find out more
Application License Agreement
Dutch law-governed agreement establishing terms for software application licensing, usage, and distribution, compliant with EU regulations.
find out more
Single Use License Agreement
Dutch law-governed agreement granting one-time, limited usage rights for specific intellectual property or software.
find out more
Service User Agreement
Dutch law-governed agreement defining terms and conditions for service usage, compliant with EU and Dutch regulations.
find out more
Click Wrap Agreement
A Dutch law-governed electronic contract where users accept terms by clicking an "I Agree" button, commonly used for online services and digital products.
find out more
User Service Agreement
Dutch-law governed agreement defining terms and conditions between service providers and users, compliant with EU and Dutch regulations.
find out more
Mobile App End User License Agreement
Dutch law-governed Mobile App EULA setting out terms and conditions for mobile application usage, compliant with Dutch and EU regulations.
find out more
Video License Agreement
A Dutch law-governed Video License Agreement for managing video content rights and usage terms, compliant with EU regulations.
find out more
Content License Agreement
A Dutch law-governed agreement establishing terms and conditions for content licensing between parties, incorporating Dutch and EU regulatory requirements.
find out more
User Agreement And Privacy Policy
Dutch law-compliant User Agreement and Privacy Policy for digital services, incorporating GDPR requirements and Dutch civil law provisions.
find out more
Licensing Agreement
Dutch law-governed agreement establishing terms for licensing intellectual property, technology, or proprietary assets between licensor and licensee.
find out more
Product License Agreement
Dutch-law governed agreement setting terms for product licensing, including usage rights, restrictions, and commercial terms.
find out more
Download our whitepaper on the future of AI in Legal
By providing your email address you are consenting to our Privacy Notice.
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a 拢1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our for more details and real-time security updates.
Read our Privacy Policy.