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Hardship Mortgage Letter
"I need a Hardship Mortgage Letter for my Auckland property loan due to unexpected medical leave starting March 2025, requesting a three-month payment reduction to 50% of current payments, with supporting medical documentation."
1. Personal and Loan Information: Borrower's full name, address, loan account number, and property details
2. Date and Lender Details: Current date and full details of the lending institution and relevant department
3. Hardship Explanation: Clear explanation of the nature of financial hardship, including when it began and its cause
4. Current Financial Situation: Detailed overview of current income, expenses, assets, and liabilities
5. Specific Request: Clear statement of the type of assistance being requested (e.g., payment reduction, temporary pause, term extension)
6. Action Plan: Description of steps being taken to address the financial hardship and return to normal payments
7. Contact Information: Best contact details and preferred contact method for further discussion
1. Previous Communications: Reference to any previous discussions or correspondence about the hardship situation
2. Third Party Authorization: Include if a financial counselor or other representative is authorized to speak on your behalf
3. Insurance Claims: Include if the hardship is related to an event that may be covered by mortgage protection insurance
4. Alternative Arrangements: Include if proposing multiple options for the lender's consideration
1. Income Evidence: Recent pay slips, benefit statements, or other proof of current income
2. Expense Documentation: Bank statements and bills showing current living expenses
3. Supporting Documents: Evidence of hardship (medical certificates, redundancy letter, etc.)
4. Financial Budget: Detailed current budget showing income and expenses
5. Asset and Liability Statement: Current list of all assets owned and debts owed
Authors
Banking
Financial Services
Real Estate
Insurance
Legal Services
Financial Advisory
Mortgage Broking
Consumer Credit
Lending
Collections
Credit Assessment
Customer Relations
Risk Management
Legal
Compliance
Mortgage Services
Customer Support
Hardship Assessment
Mortgage Officer
Credit Assessment Manager
Hardship Specialist
Collections Officer
Financial Counselor
Lending Manager
Customer Service Representative
Risk Assessment Officer
Credit Analyst
Compliance Officer
Legal Counsel
Customer Relations Manager
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