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1. Parties: Identifies the contracting parties with their full legal names and addresses
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Appointment and Scope: Establishes the supplier's appointment and the general scope of services/goods to be provided
5. Term: Specifies the duration of the agreement, including any renewal options
6. Supply Obligations: Details the supplier's core obligations, service levels, and quality standards
7. Ordering Process: Describes how orders will be placed, accepted, and fulfilled
8. Pricing and Payment: Specifies pricing mechanisms, payment terms, and invoicing requirements
9. Performance Monitoring: Sets out how supplier performance will be measured and reviewed
10. Compliance: Covers regulatory compliance, permits, and standards that must be met
11. Risk and Insurance: Addresses risk allocation and required insurance coverage
12. Intellectual Property: Manages IP rights, ownership, and licenses
13. Confidentiality: Protects confidential information and trade secrets
14. Liability and Indemnities: Sets out liability limitations and indemnification obligations
15. Termination: Specifies termination rights and consequences
16. Dispute Resolution: Establishes process for resolving disputes
17. General: Contains standard boilerplate provisions
1. Data Protection: Required when personal data processing is involved in the supply relationship
2. Business Continuity: Important for critical supplies or services where continuity is essential
3. Environmental Compliance: Relevant when supplies have environmental impacts or sustainability requirements
4. Anti-Bribery and Corruption: Important when dealing with international supplies or government contracts
5. Change Control: Needed for complex supply arrangements where scope or specifications may change
6. Parent Company Guarantee: Used when supplier's parent company guarantee is required
7. Security Requirements: Important when supplier requires access to customer systems or facilities
8. Export Control: Required for international supply arrangements
9. Transition and Exit: Important for complex services requiring transition planning
10. Subcontracting: Required when supplier may need to subcontract certain obligations
1. Schedule 1 - Goods and Services: Detailed description of goods/services to be supplied
2. Schedule 2 - Pricing: Detailed pricing structure, rates, and charging mechanisms
3. Schedule 3 - Service Levels: Specific service levels and KPIs
4. Schedule 4 - Ordering Procedure: Detailed ordering process and requirements
5. Schedule 5 - Key Personnel: Lists key supplier personnel and their roles
6. Schedule 6 - Form of Purchase Order: Template purchase order form
7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors if applicable
8. Schedule 8 - Technical Requirements: Detailed technical specifications and requirements
9. Schedule 9 - Business Continuity Plan: Details of business continuity arrangements
10. Schedule 10 - Data Processing Agreement: Specific terms for personal data processing if required
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