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1. Emergency Services: Additional provisions for emergency or after-hours services, include if 24/7 coverage is required

2. Spare Parts: Terms for supply and storage of spare parts, include if spare parts management is part of the service

3. Performance Guarantees: Specific service level agreements and performance metrics, include for critical maintenance services

4. Subcontracting: Terms governing the use of subcontractors, include if subcontracting will be permitted

5. Equipment Loan: Terms for any equipment provided by either party, include if equipment provision is part of the service

6. Training: Provisions for training customer's staff, include if knowledge transfer is required

7. Warranties: Specific warranties for parts or workmanship, include if extended warranties are offered

8. Environmental Compliance: Environmental protection requirements, include for services with environmental impact

1. Schedule 1 - Equipment List: Detailed list of equipment covered by the maintenance agreement

2. Schedule 2 - Maintenance Schedule: Detailed timeline and frequency of maintenance tasks

3. Schedule 3 - Service Levels: Specific performance metrics and response time requirements

4. Schedule 4 - Fee Schedule: Detailed breakdown of fees, rates, and charges

5. Schedule 5 - Site Access Procedures: Specific procedures for accessing customer sites and facilities

6. Appendix A - Maintenance Procedures: Detailed technical procedures for maintenance tasks

7. Appendix B - Report Templates: Standard templates for maintenance reports and documentation

8. Appendix C - Health and Safety Procedures: Specific health and safety procedures and requirements