The Client Code of Conduct serves as a foundational document for organizations operating in the Philippines that need to establish clear guidelines and expectations for client behavior. This document is particularly important in service-oriented businesses where clients interact with facilities, staff, or other clients. The Code of Conduct incorporates requirements from Philippine legislation, including the Civil Code, Consumer Act, and Data Privacy Act, ensuring compliance with local laws while protecting both the organization and its clients. It typically includes sections on behavioral standards, facility usage, confidentiality, non-discrimination, and consequences for violations. This document should be implemented when an organization needs to formalize its client relationships, prevent misunderstandings, and establish clear mechanisms for addressing inappropriate behavior or policy violations.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Your data doesn't train Genie's AI
You keep IP ownership聽of your docs
1. Introduction: Overview of the purpose and scope of the Code of Conduct
2. Definitions: Clear definitions of key terms used throughout the document
3. General Principles: Core values and ethical principles that guide client behavior
4. Expected Behavior: Specific behavioral expectations and standards for clients
5. Facility and Resource Usage: Guidelines for using company facilities, equipment, or resources
6. Communication Standards: Requirements for professional communication and interaction
7. Safety and Security: Rules regarding safety protocols and security measures
8. Confidentiality and Data Protection: Requirements for handling sensitive information and data protection obligations
9. Non-Discrimination and Harassment: Policies against discrimination and harassment
10. Compliance with Laws: Obligation to comply with applicable laws and regulations
11. Violations and Consequences: Procedures for handling violations and potential consequences
12. Acknowledgment: Client acknowledgment and agreement to comply with the code
1. Environmental Responsibility: Guidelines for environmental stewardship, relevant for businesses with environmental impact
2. Intellectual Property: Rules regarding intellectual property protection, important for knowledge-based services
3. Social Media Usage: Guidelines for social media behavior, relevant for businesses with online presence
4. Payment and Financial Obligations: Financial responsibilities and payment terms, if applicable to the business model
5. Dispute Resolution: Procedures for resolving conflicts, recommended for high-value services
6. Electronic Services Usage: Rules for using electronic services and platforms, relevant for digital businesses
7. Health and Hygiene: Special health protocols, particularly relevant for healthcare or personal service businesses
1. Schedule A: Specific Behavioral Guidelines: Detailed examples of acceptable and unacceptable behaviors
2. Schedule B: Reporting Procedures: Detailed procedures for reporting violations or concerns
3. Schedule C: Sanctions Matrix: Detailed breakdown of violations and corresponding consequences
4. Schedule D: Emergency Procedures: Detailed emergency protocols and contact information
5. Appendix 1: Incident Report Form: Standard form for reporting incidents or violations
6. Appendix 2: Acknowledgment Form: Form for client signature acknowledging receipt and understanding of the code
Find the exact document you need
Code Of Professional Conduct For Auditors
A mandatory professional conduct framework for auditors in the Philippines, aligned with local regulations and international standards.
Download
Code Of Conduct For Independent Contractors
A binding code of conduct document governing independent contractor relationships in the Philippines, establishing professional standards and compliance requirements.
Download
Code Of Conduct For Logistics Company
A comprehensive Code of Conduct for logistics operations in the Philippines, establishing ethical standards and compliance requirements under Philippine law.
Download
Client Code Of Conduct
A Philippine law-governed document establishing behavioral standards and obligations for clients engaging with a business or organization.
Download
Code Of Conduct For Contractors
A legally-compliant framework document establishing conduct standards and ethical guidelines for contractors operating under Philippine jurisdiction.
Download
Audit Code Of Conduct
A regulatory-compliant code of conduct for audit professionals in the Philippines, establishing ethical guidelines and professional standards aligned with Philippine law.
Download
骋别苍颈别鈥檚 Security Promise
Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; 骋别苍颈别鈥檚 AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)