tiktok成人版

All Countries
Commercial
Managed Service Provider Contract

Managed Service Provider Contract Template for Philippines

Create a bespoke document in minutes, 聽or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Managed Service Provider Contract

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership聽of your information

Key Requirements PROMPT example:

Managed Service Provider Contract

"I need a Managed Service Provider Contract under Philippine law for my healthcare technology company, where the MSP will handle our IT infrastructure, cybersecurity, and patient data management systems, with service commencement planned for March 2025."

Celebrated by
Collaborations with
Investors
Document background
The Managed Service Provider Contract serves as the primary legal instrument for organizations in the Philippines seeking to outsource their IT operations and related services to specialized providers. This document is essential when a business wants to engage a professional MSP to manage their IT infrastructure, applications, security, or other technical services on an ongoing basis. The contract addresses critical aspects including service scope, performance standards, data protection requirements (in compliance with the Data Privacy Act), pricing, and operational procedures. It incorporates specific provisions required under Philippine law while providing flexibility to accommodate various service models and business requirements. The agreement is particularly relevant in today's digital business environment where organizations increasingly rely on external expertise for managing their technical operations and ensuring compliance with evolving regulatory requirements.
Suggested Sections

1. Parties: Identification of the MSP and the client, including full legal names, registration details, and addresses

2. Background: Context of the agreement, brief description of the parties' businesses, and purpose of the managed services arrangement

3. Definitions: Detailed definitions of technical terms, service-related terminology, and contract-specific phrases used throughout the agreement

4. Scope of Services: Comprehensive outline of the managed services to be provided, including core services, service levels, and delivery methods

5. Term and Renewal: Duration of the agreement, commencement date, renewal terms, and notice periods for renewal or non-renewal

6. Service Provider Obligations: Detailed responsibilities of the MSP, including service delivery, reporting, personnel requirements, and compliance obligations

7. Client Obligations: Client's responsibilities, including access provision, cooperation requirements, and resource commitments

8. Data Protection and Security: Compliance with the Data Privacy Act, security measures, data handling procedures, and breach notification protocols

9. Service Levels and Performance: Specific service level agreements (SLAs), performance metrics, measurement methods, and remedies for non-performance

10. Fees and Payment Terms: Pricing structure, payment schedule, invoicing procedures, and late payment consequences

11. Intellectual Property Rights: Ownership and usage rights of software, systems, data, and other intellectual property

12. Confidentiality: Protection of confidential information, permitted uses, and non-disclosure obligations

13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

14. Termination: Grounds for termination, termination procedures, and post-termination obligations

15. Dispute Resolution: Process for resolving disputes, including escalation procedures and jurisdiction under Philippine law

Optional Sections

1. Change Management: Procedures for requesting and implementing changes to services or terms, used when the service scope is likely to evolve

2. Business Continuity and Disaster Recovery: Detailed procedures for ensuring service continuity, needed for critical services or upon client request

3. Compliance with Industry Standards: Specific industry compliance requirements, included when the client operates in a regulated industry

4. Transition Services: Procedures for service transition at the start and end of the contract, important for complex service arrangements

5. Third-Party Services: Terms governing the use of subcontractors or third-party services, included when the MSP relies on external providers

6. Equipment and Assets: Terms regarding the provision and maintenance of hardware or other assets, needed when physical equipment is part of the service

7. Staff and Personnel Requirements: Specific staffing requirements, qualifications, and security clearances, used when personnel requirements are critical

8. Innovation and Technology Refresh: Terms for technology updates and service improvements, important for long-term contracts

Suggested Schedules

1. Schedule A - Service Description: Detailed description of each service component, technical specifications, and delivery methods

2. Schedule B - Service Levels: Comprehensive SLA metrics, measurement methods, and reporting requirements

3. Schedule C - Pricing and Payment Schedule: Detailed fee structure, rate cards, payment terms, and invoicing procedures

4. Schedule D - Technical Requirements: Specific technical requirements, infrastructure details, and compatibility requirements

5. Schedule E - Security Requirements: Detailed security protocols, compliance requirements, and audit procedures

6. Schedule F - Implementation Plan: Timeline and milestones for service implementation and transition

7. Appendix 1 - Contact Details: Key contacts and escalation matrix for both parties

8. Appendix 2 - Incident Response Procedures: Detailed procedures for handling and escalating service incidents

9. Appendix 3 - Report Templates: Standard formats for service reports and performance metrics

10. Appendix 4 - Exit Plan Template: Framework for service transition upon contract termination

Authors

Alex Denne

Head of Growth (Open Source Law) @ tiktok成人版 | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions



















































Clauses









































Relevant Industries

Information Technology

Healthcare

Financial Services

Manufacturing

Retail

Business Process Outsourcing

Education

Government and Public Sector

Telecommunications

Professional Services

E-commerce

Logistics and Supply Chain

Relevant Teams

Information Technology

Legal

Procurement

Compliance

Operations

Finance

Risk Management

Information Security

Vendor Management

Project Management

Service Delivery

Relevant Roles

Chief Information Officer

IT Director

Procurement Manager

Legal Counsel

Compliance Officer

Data Protection Officer

Service Delivery Manager

Operations Manager

Contract Manager

Risk Manager

Chief Technology Officer

Information Security Manager

Chief Financial Officer

Project Manager

Vendor Management Officer

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks, 聽Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination, 聽Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Management Services Organization Agreement

A Philippine law-governed agreement establishing terms for management and administrative services provision between an MSO and client organization.

find out more

Managed Service Provider Contract

A Philippine law-governed agreement defining the terms and conditions for managed IT and operational services delivery between a service provider and client.

find out more

Management And Administrative Services Agreement

A Philippine law-governed agreement establishing terms for management and administrative services between companies, ensuring compliance with local regulatory requirements.

find out more

IT Managed Services Agreement

A Philippine law-governed agreement for the provision of managed IT services, outlining service delivery, performance standards, and compliance with local data protection regulations.

find out more

Cloud Managed Services Agreement

A Philippine law-governed agreement establishing terms for cloud-based managed services, including service levels, data protection, and operational requirements.

find out more

Business Management Contract

A Philippine-law governed agreement establishing a professional management relationship between a business owner and management service provider, defining services, authority, and commercial terms.

find out more

Business Management Consulting Agreement

A Philippine-law governed agreement establishing terms between management consultants and clients for professional consulting services delivery.

find out more

Facilities Management Agreement

A Philippine law-governed agreement establishing terms and conditions for facilities management services, including maintenance, operations, and service level requirements.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

骋别苍颈别鈥檚 Security Promise

Genie is the safest place to draft. Here鈥檚 how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; 骋别苍颈别鈥檚 AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a 拢1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.

Read our Privacy Policy.