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1. Change Control: Formal process for managing changes to services or projects - include when expecting frequent scope changes

2. Service Levels: Specific performance metrics and remedies - include when requiring specific service levels

3. Business Continuity: Disaster recovery and business continuity requirements - include for mission-critical systems

4. Personnel Requirements: Specific requirements for development team members - include when requiring certain qualifications

5. Source Code Escrow: Provisions for source code escrow arrangements - include when critical for business continuity

6. Insurance Requirements: Specific insurance coverage requirements - include for high-value or high-risk projects

7. Export Control: Compliance with export control laws - include when dealing with international data transfer

8. Third-Party Code: Management of open source and third-party software - include when extensive use of third-party components expected

1. Schedule A - Services Description: Detailed description of software development services to be provided

2. Schedule B - Charges and Rates: Detailed pricing, rate cards, and payment terms

3. Schedule C - Service Levels: Detailed service level agreements and measurement criteria

4. Schedule D - Security Requirements: Specific security protocols and requirements

5. Schedule E - Data Processing Agreement: Detailed terms for handling personal data in compliance with Privacy Act

6. Schedule F - Approved Subcontractors: List of approved subcontractors and their roles

7. Appendix 1 - Change Request Template: Standard format for requesting and documenting changes

8. Appendix 2 - Acceptance Test Criteria: Standard criteria for accepting deliverables

9. Appendix 3 - Contact Details: Key contacts and escalation procedures