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1. Transition Services: Include when there's a need to detail the transition process from existing service providers or internal teams

2. Business Continuity and Disaster Recovery: Include for critical services requiring specific backup and recovery procedures

3. Intellectual Property Rights: Include when services involve creation or use of intellectual property

4. Change Management: Include when frequent service modifications are anticipated

5. Training Requirements: Include when specific training programs or certifications are required

6. Technology Requirements: Include when specific software, hardware, or technical infrastructure is mandatory

7. Quality Assurance: Include when specific quality control processes are required

8. Client Obligations: Include when client has significant responsibilities in service delivery

9. Subcontracting: Include when provider may need to engage subcontractors

10. Insurance Requirements: Include when specific insurance coverage is required

1. Schedule A - Service Specifications: Detailed technical specifications of services, processes, and procedures

2. Schedule B - Service Level Metrics: Detailed KPIs, measurement methodologies, and reporting templates

3. Schedule C - Rate Card: Detailed pricing structure, rates, and charging mechanisms

4. Schedule D - Implementation Plan: Timeline and milestones for service implementation

5. Schedule E - Approved Personnel: List of key personnel and their roles

6. Schedule F - Technology Stack: Technical infrastructure and software specifications

7. Schedule G - Security Protocols: Detailed security procedures and requirements

8. Schedule H - Reporting Templates: Standard formats for various required reports

9. Appendix 1 - Escalation Matrix: Contact details and procedures for issue escalation

10. Appendix 2 - Business Continuity Plan: Detailed procedures for service continuity during disruptions