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Cleaning Service Agreement
"I need a Cleaning Service Agreement for my tech company's three-story office building in Lahore, with specific provisions for handling electronic equipment and 24/7 access requirements, including weekly deep cleaning and daily maintenance of workstations for 200 employees."
1. Parties: Identification of the service provider and client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of cleaning services to be provided, including locations, frequency, and specific tasks
5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination
6. Payment Terms: Service fees, payment schedule, invoicing procedures, and late payment consequences
7. Service Provider Obligations: Key responsibilities of the cleaning service provider, including quality standards and compliance requirements
8. Client Obligations: Responsibilities of the client, including access provision and facility requirements
9. Staff and Equipment: Requirements for cleaning staff, uniforms, equipment, and materials
10. Health and Safety: Safety protocols, compliance with workplace safety regulations, and risk management procedures
11. Insurance and Liability: Insurance requirements and allocation of liability between parties
12. Confidentiality: Protection of confidential information and data privacy requirements
13. Dispute Resolution: Procedures for handling disputes, including mediation and jurisdiction
14. General Provisions: Standard legal clauses including notices, amendments, and governing law
1. Performance Standards: Detailed quality metrics and KPIs - include when specific performance measurements are required
2. Environmental Standards: Specific environmental requirements and green cleaning protocols - include for clients with environmental certifications
3. Security Requirements: Special security protocols - include for high-security facilities or sensitive locations
4. Specialized Cleaning: Requirements for specialized cleaning services - include when dealing with specific industries like healthcare or food processing
5. Emergency Services: Provisions for emergency or out-of-hours cleaning services - include when 24/7 availability is required
6. Subcontracting: Terms for engaging subcontractors - include when subcontracting may be necessary
7. Training Requirements: Specific staff training and certification requirements - include for specialized facilities
8. Force Majeure: Provisions for unforeseen circumstances - particularly relevant post-COVID
1. Schedule 1 - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and standards for each area
2. Schedule 2 - Price Schedule: Detailed pricing structure, including base rates and additional service charges
3. Schedule 3 - Cleaning Schedule: Timing and frequency of cleaning services for different areas
4. Schedule 4 - Equipment and Materials: List of approved cleaning equipment and materials to be used
5. Schedule 5 - Staff Requirements: Specific requirements for cleaning staff, including qualifications and training
6. Schedule 6 - Performance Metrics: Detailed KPIs and measurement criteria for service quality
7. Appendix A - Site Plans: Floor plans and area specifications of locations to be cleaned
8. Appendix B - Health and Safety Procedures: Detailed safety protocols and emergency procedures
9. Appendix C - Reporting Templates: Standard forms for service reports, incidents, and performance reviews
Authors
Commercial Real Estate
Healthcare
Education
Retail
Manufacturing
Hospitality
Corporate Offices
Industrial
Banking and Financial Services
Government and Public Sector
Technology Parks
Shopping Centers
Residential Complexes
Logistics and Warehousing
Facilities Management
Operations
Procurement
Legal
Administration
Risk and Compliance
Property Management
Maintenance
Contract Management
Health and Safety
Facility Manager
Operations Director
Property Manager
Procurement Manager
Contract Administrator
Building Supervisor
Maintenance Manager
Office Manager
Administrative Director
Compliance Officer
Health and Safety Manager
Operations Supervisor
Business Owner
General Manager
Legal Counsel
Risk Manager
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