Consumer Protection (Fair Trading) Act 2003: Primary legislation governing consumer rights and fair trading practices in Singapore, ensuring transparency in contract termination processes and protecting consumer interests
Telecom Competition Code: IMDA regulation that sets requirements for contract termination, regulates service providers' conduct, and establishes consumer rights specifically in telecommunication services
Personal Data Protection Act (PDPA): Legislation ensuring proper handling of personal data during account closure and determining data retention requirements after service termination
Electronic Transactions Act: Legislation governing the validity and requirements of electronic communications and transactions, relevant if the termination request is submitted electronically
Notice Period Requirements: Regulatory requirement specifying the mandatory notice period for service termination as per Singapore telecommunications regulations
Early Termination Charges: Contractual and regulatory provisions regarding penalties and charges applicable for early termination of postpaid plans
Outstanding Bill Settlement: Procedures and requirements for settling any outstanding bills or payments before contract termination
Service Provider Obligations: Legal and regulatory obligations of service providers during the termination process, including service continuity and account closure procedures
Customer Rights: Specific rights granted to customers under Singapore law regarding service termination, including the right to terminate services and receive fair treatment
