The Supply And Service Agreement is essential for businesses operating in Singapore that engage in both product supply and service delivery. This document is particularly relevant when parties need to establish a formal relationship covering both tangible goods and associated services, such as maintenance, support, or implementation. The agreement must comply with Singapore's legal framework, including the Sale of Goods Act, Supply of Goods Act, and Personal Data Protection Act. It typically includes detailed specifications, service levels, pricing structures, and performance metrics while incorporating Singapore-specific commercial practices and regulatory requirements.
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1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used tHRoughout the agreement
4. Scope of Supply/Services: Detailed description of goods/services to be provided
5. Price and Payment Terms: Pricing, payment schedule, and payment methods
6. Delivery Terms: Delivery schedules, locations, and conditions
7. Quality Standards: Required quality levels and specifications
8. Term and Termination: Duration and termination conditions
9. General Provisions: Standard boilerplate clauses including governing law and jurisdiction
1. Performance Metrics: KPIs and service levels - include for service-heavy agreements with measurable outcomes
2. Insurance Requirements: Required insurance coverage - include for high-risk supplies or services
3. Data Protection: PDPA compliance obligations - include when personal data processing is involved
4. Export Controls: Export compliance requirements - include for international supply arrangements
1. Schedule 1 - Product/Service Specifications: Detailed technical specifications of goods/services
2. Schedule 2 - Pricing Schedule: Detailed pricing breakdown and rate cards
3. Schedule 3 - Service Levels: Detailed service level requirements and measurements
4. Schedule 4 - Key Personnel: List of key personnel and their roles
5. Schedule 5 - Delivery Schedule: Detailed delivery timelines and milestones
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