The Intercompany Agreement For Services is essential for South African corporate groups needing to formalize service arrangements between affiliated entities. This document type is particularly crucial in the South African context where strict compliance with the Companies Act 71 of 2008, Income Tax Act transfer pricing requirements, and POPIA is mandatory. It's typically used when one group company provides administrative, technical, financial, or operational services to another group company, requiring clear documentation of service terms, pricing methodology, and performance standards. The agreement ensures transparency for regulatory compliance while providing a robust framework for managing intercompany relationships and associated risks.
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1. Parties: Identification of the service provider and recipient companies, including registration numbers and registered addresses
2. Background: Context of the agreement, relationship between the parties, and purpose of the service arrangement
3. Definitions and Interpretation: Defined terms, interpretation rules, and hierarchy of documents
4. Appointment and Scope: Formal appointment of service provider and general scope of services
5. Duration and Termination: Term of agreement, renewal provisions, and termination rights
6. Service Provider Obligations: Core obligations, service standards, and performance requirements
7. Service Recipient Obligations: Responsibilities of the receiving company, including cooperation and access requirements
8. Fees and Payment: Payment terms, calculation methodology, invoicing, and payment processes
9. Intellectual Property: Ownership and licensing of IP created or used in service delivery
10. Confidentiality: Protection of confidential information exchanged during service provision
11. Data Protection: POPIA compliance and data handling requirements
12. Liability and Indemnification: Limitation of liability, indemnities, and risk allocation
13. Force Majeure: Events excusing performance and related procedures
14. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law
15. General Provisions: Standard boilerplate clauses including notices, amendments, and entire agreement
1. Service Levels: Detailed performance metrics and KPIs, used when specific service standards need to be measured
2. Staff and Resources: Terms regarding personnel and resources, required when staff are dedicated to services
3. Audit Rights: Provisions for auditing service delivery and pricing, important for regulated services or complex pricing
4. Business Continuity: Disaster recovery and business continuity requirements, crucial for essential services
5. Change Control: Process for changing services or terms, needed for long-term or complex service arrangements
6. Anti-Corruption: Compliance with anti-corruption laws, important for high-risk services or jurisdictions
7. Insurance: Insurance requirements, necessary for high-risk services
8. Exit Management: Detailed exit procedures, important for complex or critical services
9. Subcontracting: Terms for allowing and managing subcontractors, needed if subcontracting is contemplated
1. Schedule 1 - Services Description: Detailed description of all services to be provided
2. Schedule 2 - Fees and Pricing: Detailed pricing structure, calculation methods, and any rate cards
3. Schedule 3 - Service Levels and KPIs: Specific performance metrics, measurement methods, and reporting requirements
4. Schedule 4 - Governance and Reporting: Management structure, meeting requirements, and reporting obligations
5. Schedule 5 - Contact Details: Key contacts and escalation procedures
6. Schedule 6 - Data Processing Terms: Detailed POPIA compliance requirements and data processing terms
7. Schedule 7 - Transfer Pricing Methodology: Documentation of pricing methodology to support transfer pricing compliance
8. Appendix A - Form of Change Order: Template for documenting agreed changes to services or terms
9. Appendix B - Security Requirements: IT and physical security requirements for service delivery
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